Guest reviews
Overall rating
7.1
Good
Based on 18 reviews
Cleanliness
7.3
Comfort
7.2
Pick-up/Drop-off
6.7
Value for money
7.1
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Pros
"Car was great and clean"
(in 1659 reviews)
"Great vehicle and friendly staff."
(in 893 reviews)
"Customer service is very good"
(in 198 reviews)
Cons
"Never renting from them again!"
(in 160 reviews)
"The customer service was terrible."
(in 196 reviews)
"The car was not cleaned."
(in 1350 reviews)
Recent reviews
Traveler rating
5
4
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3
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10.0
Pros: Friendly staff affordable prices.
Cons: I can’t think of anything.
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2.0
Pros: Nothing. They cancelled my reservation with no explanation.
Cons: Not to do business with Sixt
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8.0
Pros: Friendly staff and easy pickup
Cons: The pock up from the Airport on arrival was a bit tardy. However, this may be as a result of lack of notification from either side of the fence unlike what pertains to accomodations
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8.0
Pros: Price was great, staff was helpful and responsive.
Cons: Car needed proper latch for a car seat tether.
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8.0
Pros: Everything was fast and easy, they gave me a Hyundai i10 grand with all features. At the next day, I realised there was no a wind shield washer. I came to them and they poured a new one. They also let me use my insurance on my credit card, I mean CDW, so I managed to save. Car was new, just 4000 km!
Cons: I do not really know . Everything is good!!!
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2.4
Cons: Felt like we were interrupting their conversation with their visiting friend when we picked up our car. There were hidden charges and fees, made us clean out the inside and outside of the car before return, and when we went to return the office was closed and no one around. DO NOT USE THEM
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7.2
Pros: yes and yes
Cons: pick up at the airport way to long
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2.0
Sixt cancelled my rental with no notification
Pros: Absolutely nothing. I didn’t get my car. Amigo rental saved the day.
Cons: I prepaid for this rental several weeks in advance. I showed up and was told it was cancelled due to “lack of availability“ 2 days before my trip. No notification. I was stuck at the airport with no car and they told me no other rental agencies had cars either, discouraging me from trying. They said I’d get my refund “in a few days” and now it’s been nearly a week and I’m still not refunded. They did NOT care at all that I was screwed and stranded. Terrible attitude.
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10.0
Pros: We loved how easy the car was to handle. The service was excellent. They made the process quick and the staff were very friendly and helpful. A great experience.
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8.4
Small glitch
Pros: ZZ our 1st customer service rep was awesome. Small branch so she answered the phone, drive the shuttle and did our paperwork.
Cons: They didn’t have lithe model available that I had rented upon arrival so they gave us a jeep in we had to return the next day to get the model when you wanted. They texted me the car was ready but then we got there and had to wait another half hour for them to finish cleaning it
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2.0
Had to cancel and still pay for car
Pros: Nothing. Impossible to get customer service on the phone to explain that relative was hospitalized with survival uncertainty. Still had to pay for car.
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10.0
Great service will rent again
Pros: Best price Manager was very customer service driven Was not a long wait for service Provided with information I needed to travel around the island Initial car had a problem and they quickly swapped out Easy to return and dropped us off at the terminal
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Where can I find Sixt car rentals in Oranjestad?
Top tips for renting a car from Sixt in Oranjestad
- Mini rental cars from Sixt in Oranjestad are around 43% cheaper than other car types, on average