Guest reviews
Overall rating
5.9
Okay
Based on 31 reviews
Cleanliness
5.2
Comfort
5.8
Pick-up/Drop-off
6.7
Value for money
5.7
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Pros
"Staff was friendly and accommodating."
(in 1049 reviews)
"We had a great experience."
(in 361 reviews)
"Customer service was friendly and helpful"
(in 389 reviews)
Cons
"I will never use dollar again."
(in 256 reviews)
"The customer service was bad."
(in 326 reviews)
"The car conditions were terrible."
(in 2963 reviews)
Recent reviews
Traveler rating
5
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6
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5
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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2.8
Pros: Nothing... the car was old and in bad condicions, it broke and no starts the first day. was change for older and worst car
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6.0
Pros: Large enough for all 6 of us
Cons: There were roaches in the van
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2.8
Cons: Car was old , full of dents and scratches. Interior was dirty. Air conditioning didnt work. Car was obviously due for service as alignment wax way off.
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5.2
Cons: The car was really old. Manual window rollers were partially broken off, spare tire in the trunk not fixed in place properly, overall car condition was not good
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6.8
Pros: The attendants were friendly
Cons: The car was not so clean, but ok. No problems.
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10.0
Great service
Pros: It was very fast to get and return the car.
Cons: I dud not know that they would hold $590 sevurity deposit from my credit card. At the check out, they returned it back.
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2.0
I wouldn’t do Dollar again
Pros: The price was reasonable
Cons: Non communicative staff, our car had a headlight out, the trunk window had to be held open and the alarm would go off spontaneously.
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2.0
Horrible. Could not be worse.
Pros: Nothing
Cons: I reserved a minivan for my party of 6 including 4 children. The unfriendly representative disappeared and came back to say I don't have a minivan, go try another place. I had to rent a smaller suv through National and my kids had to drive around during our crammed into the back seat without seat belts for everyone.
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2.0
Worst Experience ever in car rental
Pros: Absolutely NOTHING
Cons: We made a reservation for a van amd when we got there there was NO van, there was also NO other vehicle that wohld fit 6 people available- we were given 0 options!!! We hace to take a small car and come back the next EVENING to get a van, disrupting all of our plans! Not to mention how RUDE the employees were, Michael was by far the rudest person!!! I hd to call Dollar US cuatomer service juat to complain because there was not even a manager in store!!
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10.0
Fast and fridly
Pros: Service was fast and friendly. We were in our rental very quickly and on our way!
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6.8
Good rental but a bit pricey
Pros: Liked the ease of pickup and dropoff
Cons: Was not a great value for money, since I can't say the car was in great condition which is what you would expect in rental cars. Luckily it didn't breakdown which was also a worry I had.
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10.0
Pros: Service.
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Where can I find Dollar car rentals in Oranjestad?
Top tips for renting a car from Dollar in Oranjestad
- Mini rental cars from Dollar in Oranjestad are around 43% cheaper than other car types, on average