Pros: Friendly staff at the counter.
Cons: Damage waiver was not added to rental as requested. Had to go back to add it. Price was higher than what was quoted; agent at counter adjusted the price. Rental did not sync with my account so I couldn’t pull up information on the app.
Pros: Staff did not honor the reservation
Generated a problem with my needs
Cons: Honor the reservation. I recommend Kayak to take action against Budget.
Pros: I didn't use the car.
Cons: The person at check in counter clearly was called in last minute to complete online reservations. Due to the storm apparently the location doesn't add any insurance or prepaid gas. Horrible service and rushed. I ended up declining the car because I didn't feel comfortable driving without any coverage. By the time I came back up he was gone.
Cons: I had a reservation and upon arrival Budget told me they had no cars and that I would have to find another rental company, which in turn, cost me quite a bit more money for a smaller less comfortable car!
Cons: Fast and easy!!
Pros: staff was easy to deal with especially at drop off
Pros: The pickup and drop was very easy. Made it convenient.
Cons: Had to wait a while in line but otherwise everything else was great.
Pros: Pick up and drop off were easy! Car was clean and ready to go.
Pros: Everything was great after the hour wait at the counter to get the car.
Cons: Have two desk people to check you in.
Pros: After Expedia failed to follow through on the booking, I went through Kayak after arrival at the airport and got the vehicle we needed in minutes.
Lady at counter was great.
Pros: Read a bunch of bad reviews, but everything went well, and without any issues.
Cons: Smiled, or been more personable. Was not greeted at all.
Pros: The staff was friendly and helpful. The pickup was super easy
Cons: Nothing could have been better
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Budget in San Antonio.
Budget has 3 rental locations in San Antonio. Take a look at our Budget rental location map to find the best rental cars near you.