Book Payless car rentals in San Antonio

Cons: They should not require two photo ID's. I was left without a car.

Cons: I reserved an economically efficient car because I own a truck and wanted to reduce gas mileage. When I picked up my car, they informed me that they didn’t have they type of car I reserved and gave me a truck. I informed them this was the whole reason I had reserved the car, was to save money.

Pros: Nothing.

Cons: Some debris flew off another vehicle contacting the rental vehicle. They charged my CC 1,000 for the damages without my knowledge. After i call them, they claim they don’t never had a rental agreement with me or anything. I’m trying to get reimbursed from the other insurance agency that caused it.

Cons: Car had strong smoke smell and muffler was hanging down so low it hit on every bump as well as made noise. Car has not been maintained.

Please rent from someone else, anyone else.

Pros: They had a car to rent.

Cons: They did not give me the car type I reserved. They only had ones that guzzle more gas. The instructions on the reservation were incorrect. It said to take the shuttle to the off-site rental area. There is none. The airport info people said that was discontinued years ago. After finding the tiny Payless counter, no one was there. Waited for a while, no one showed up, then called customer service. After being bounced around on their robot system, I spoke to a person. They said they would alert the manager. Back to the counter. Finally someone from Avis came over. Was told Avis bought them a year ago, but they didn't tell people, and there was no sign. I was given a pickup truck, and poor directions to find it. After hunting all over, found the few stalls for Payless in the vast sea of Avis lots. Upon starting up, saw that the gas was less then 1/16th tank. Food crumbs everywhere inside the cab. While driving, trying to start forward up a slight incline on wet road, the rear wheels spun with no traction. After gently coaxing it to get moving, it finally drove on. Was in fear for my life most of the time in this truck due to the cheap tires they used. I credit the power of prayer to Almighty God that I'm still alive to rent again ... not from Payless.

SUV but I reserved a car

Pros: Check-in and drop off process was fast, rates were good

Cons: They only had an SUV when I wanted a car. I don’t like large vehicles and the driver seat was uncomfortable due to its size. It also smelled strongly of deodorizer which I also don’t like.