Book Payless car rentals in San Antonio

Reviews for Payless in San Antonio

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Traveler rating

Excellent

17

Good

10

Okay

9

Mediocre

12

Poor

0

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great priceeven though

4.0

asked to drive it to Houston and leave it there and they wanted to charge a $2300 drop fee!Reviewed 2022 Jun 30

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8.0

There wasn’t a person at the Payless pick up window. There wasn’t a sign saying go to Avis. I stood there wondering if someone was going to come to the counter, if I needed to call someone or what. Eventually someone at a different counter told me to go to Avis. Everything was excellent after that. The customer service was amazing to pick up and drop off process was very easy and simple.Reviewed 2022 Mar 20

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6.0

Older car. Back-up camera didn’t work. Couldn’t call airport desk and kept getting a call center who couldn’t answer my question about early drop and said I couldn’t drop early but when I got to airport at 5am I was able to park it and a person was there in the garage who accepted it. Military cut my orders short and I wasn’t able to receive a pro-rated rental.Reviewed 2021 Nov 15

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2.0

Van was dirty and the inside smelled like the van had hauled a bunch of livestock. Very disappointed and embarrassed to carry my family from out of town. Never againReviewed 2021 Nov 01

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10.0

Cons:Excellent service. Start to finishReviewed 2021 Jun 27

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10.0

Cons:Really great service.Reviewed 2021 May 13

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8.0

Pros:priceCons:there is only one person in the office to make the contract. had to wait 30 minutos in lineReviewed 2021 May 07

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10.0

Pros:Value for rental fee was great. Car was clean and worked great.Cons:Dropoff was quick, but could not get attendant's attention to give me a receipt.Reviewed 2021 May 04

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4.0

Pros:Staff was friendly when we got to them, but note that in San Antonio, Payless doesn't have their own staff. They use AVIS staff.Cons:The wait to get the vehicle was ridiculous, it was unclear at first that we had to go to the Avis counter because there was NO ONE at the Payless counter.Reviewed 2021 Apr 27

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2.0

Pros:Agent at the counter was professional and courteous and was the only person who knew what she was doing.Cons:More employees, clear signs indicating where customers can be helped and much less wait. Option to cancel reservation.Reviewed 2021 Apr 16

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2.0

Cons:They should not require two photo ID's. I was left without a car.Reviewed 2021 Mar 07

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2.8

Cons:I reserved an economically efficient car because I own a truck and wanted to reduce gas mileage. When I picked up my car, they informed me that they didn’t have they type of car I reserved and gave me a truck. I informed them this was the whole reason I had reserved the car, was to save money.Reviewed 2019 Jul 22

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• What is the most popular rental car from Payless in San Antonio?

  Compact (Nissan Versa or similar) is the most frequently booked rental car type from Payless in San Antonio.

• How many car rental locations does Payless have in San Antonio?

  Payless has 1 rental location in San Antonio. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: San Antonio airport (SAT)?

  Yes

• Does Payless offer shuttle or airport pick-up services from San Antonio airport (SAT)?

  Yes