10.0
Easy, quick, and painless.Reviewed 2023 Oct 24
review from![kayak]()
10.0
I was running late and bumped up against the rental agency’s closing time. They were very understanding and stayed open until I arrived. I appreciate their helpfulness.Reviewed 2023 Oct 24
review from![kayak]()
8.0
Cons:Cleaner car insideReviewed 2021 May 20
review from![kayak]()
8.0
Cons:Cleaner carReviewed 2021 May 20
review from![kayak]()
8.0
Cons:Cleaner carReviewed 2021 May 20
review from![kayak]()
10.0
Pros:Great staffCons:Remove tow away zone restrictionsReviewed 2021 May 16
review from![kayak]()
10.0
Pros:Quick serviceCons:More than one counter openReviewed 2021 May 12
review from![kayak]()
10.0
Pros:Easy drop off. Good value car for the moneyReviewed 2021 May 07
review from![kayak]()
2.0
Cons:They cancelled my reservation with like 4 hours noticeReviewed 2021 Apr 17
review from![kayak]()
10.0
Pros:Pleased with the overall experience.Cons:Whoever assisted me could have done better at checking/inspecting the car with me for any physical damage to the car. He didn’t inspect the vehicle with me. He was unable to offer the cheaper online third-party collision car insurance. Instead, he offered me his onsite car insurance 3x more expensive compared to the online.Reviewed 2021 Mar 24
review from![kayak]()
4.0
Cons:We waited one and a half hours in a line before we were able to get our rental. We were late getting to our engagement in Fredericksburg. The car was dirty inside and disgusting. My wife and I had to vacuum it ourselves. I won’t be renting from Avis ever again.Reviewed 2021 Mar 16
review from![kayak]()
4.0
Pros:Representative takes you right to the car you are rentingCons:Pick up did not have enough staff to service all the waiting customers to pick up their vehicles. Had to wait in a line of about 18 customers to get my vehicle which was about a 1 hour wait.Reviewed 2021 Mar 15
review from![kayak]()