Guest reviews
Overall rating
7.5
Good
Based on 177 reviews
Cleanliness
7.8
Comfort
7.8
Pick-up/Drop-off
7.3
Value for money
7.3
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Pros
"Staff was friendly and accommodating."
(in 1049 reviews)
"We had a great experience."
(in 361 reviews)
"Customer service was friendly and helpful"
(in 389 reviews)
Cons
"I will never use dollar again."
(in 256 reviews)
"The customer service was bad."
(in 326 reviews)
"The car conditions were terrible."
(in 2963 reviews)
Recent reviews
Traveler rating
43
18
15
9
12
Find reviews that mention:
customer service
car was clean
pick up the car
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compact car
great car
car available
easy drop
friendly staff
great value
quick and easy
great price
great experience
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6.4
Pros: drop off was great
Cons: very long line and wait at sales counter where I was told I would have my choice of cars. When I got to garage there where no cars. another long wait then my car finally arrives. I have no choice but to take some japanese scrap metal Nisson. I head to the exit and find another long line and wait. After getting my luggage it took me 2 hours to get a rental car I had reserved weeks in advance and leave the airport. My worst rental car experience in 40 years of travel
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10.0
Pros: Yes and drop off was super fast
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4.0
Cons: Just watch for the up charge, I said I would fill up on my way to drop off and my receipt said $36 prepay...
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5.6
Pros: It was overall okay
Cons: Please clean bag of cocaine out of glove box next time. I’m not kidding either.
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10.0
Pros: Pickup was outstanding and the drop-off was the same but was new to me. Drop-off and go was new to me as well as the emailing your closing rental agreement, but that was great.
Cons: Maybe pickup for local when renting.
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10.0
Pros: Great car selection. Easy process
Cons: All good.
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4.8
Pros: Price was better than other rental car agencies
Cons: Counter agent at San Antonio tried to talk us into buying Texas Toll Pass. We said we would pass on it if we could purchase at end of rental and it would cover all tolls we hit during the rental. He said yes, after having to interrogate him for 10 minutes! My son, hooray Millennials, said we could just set Google Maps on our phones to give us only directions that do not use toll roads. It worked out perfectly. We saved $120! A day or 2 into the rental we noticed that the brakes were making a grinding sound. We contacted Dollar and told them we wanted a new car. Had to run out to the airport in Killeen, Texas and trade cars. Rental counter agent wasn't very friendly. Maybe because she was working on Thanksgiving. Then when we turned in car at Houston Hobby we got another unfriendly young lady. I guess Dollar figures we will put up with their bull because their pricing beats the others. We will see...
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9.6
Cons: Car was great, however, slight issue with power steering. Company may want to check unit
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7.2
Pros: Ricky, the gentleman helping me during my pickup of the car is excellent. A true professional!
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10.0
Cons: Great Vehicle and wonderful customer service. Process was quick and easy. Would definitely rent from them again.
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5.2
Pros: All was fine except for their road assistance program which happened to be critical in this trip but they failed miserably
Cons: Better dispatching service at road assistance. I happened to left astray from the car with keys locked inside. I was at a beach with nothing with me, everything in the car and dying battery on my cell.No water, nothing. It took two hours before we got any help. Because they dispatched wrong location
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9.2
Pros: Proximity and effectiveness of your staff
Cons: Prices while good could be lower
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Where can I find Dollar car rentals in San Antonio?
Top tips for renting a car from Dollar in San Antonio
- Compact rental cars from Dollar in San Antonio are around 48% cheaper than other car types, on average
FAQs about renting a car from Dollar in San Antonio
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Does Dollar offer shuttle or airport pick-up services from San Antonio airport (SAT)?
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