Pros: dropoff esy
Cons: provide me with the car i asked for
Pros: Staff remained professional and friendly in poor working conditions
Cons: Leave the pick up inside the airport and have someone deliver the cars to the door or have a golf cart to take the customer out to the car, it is very difficult dragging all your luggage out to a garage not knowing where your going. A handicapped person (me) will not do it again because I have bad legs and was so sore and tired when I finally got in the car I should not have been driving especially a car I’m not used to. And no there was nobody around to offer help just a sign saying go outside where our staff is working in a dark dingy shack !
Pros: Yes to both the questions. Staff was freindly.
Cons: Car check over could have been done better. The driver's side mirror would not stay in place and I had to rely on the yellow warning lights on the mirror that a vehicle was near me at times.
Pros: Dropoff went smoothly
Cons: Pickup could have been better but was crowded
Pros: Quick and easy.
Cons: A little more information, instruction, location, etc.
Pros: Easy drop off
Cons: The charge ended up being much higher than what we were told. Upfront pricing was what we had expected but we had to pay double what we saw. There were issues with drop off where they claimed we were given the wrong car and our account had been closed prematurely so we had to go to the main office for them to review and then they didn't clear anything up. They just made us stick around for 20 minutes while not keeping us in the loop and we never received a final receipt so it felt pretty obvious that there were overcharges being covered up. Will not be renting again.
Cons: Person working at the counter at pick up was rude and impatient. He was very irritated that I had questions about the rental and he rolled his eyes as I spoke.
Pros: Staff was friendly. Drop off was easy.
Cons: Oil might have been in need of a change. Power steering should be checked. Also information on where basic controls are would have been nice. It took me a while yo figure out how to pop the trunk and gas cover.
Cons: The vehicle could of been washed and vacuumed though it was minor given the northeast
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Dollar in Albany.
Dollar has 1 rental location in Albany. Take a look at our Dollar rental location map to find the best rental cars near you.