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10.0
We rented two medium sized SUV's. One of the vehicles, the Chevy Equinox had definitely been smoked in a lot - the smell was really strong. However, was easy pick up and easy drop off so no issues there.Reviewed 2022 Jun 14
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10.0
Everything was easy and affordable! Great staff!Reviewed 2022 May 16
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8.0
The pickup at Albany International was excellent. The drop-off at Laguardia was very difficult to find. The instructions to '"follow the rental drop-off signs in Laguardia", did not help. Only a GPS enabled us to find the garage. Otherwise the experience was excellent.Reviewed 2022 Mar 15
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2.0
Told me they were charging me $15 a day for tolls if I had my transponder turned on. I was only using car to go to my location and back to airport. Only two tolls, I believe each way. The guy at Hertz checked me in and he quoted me something like $6 per day and when I said the Dollar guy told me $15, he corrected and said, "Oh, yeah, they charge that." Will NEVER use them again!Reviewed 2021 Dec 30
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10.0
They did not have the vehicle I ordered, so I was given an upgrade. Everything went very smoothly and I was very satisfied when my transaction with the company.Reviewed 2021 Nov 16
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2.0
I broke my foot and we had to cancel our trip. The condo and airlines gave us vouchers for later travel but we did not get a voucher for our car rental and we’re disappointed about that. It is not too late! You can still give us a voucher for later travel. The airlines extended our travel to December 31st of 2022. Thanks for your attention to this situation. Vernietta Hansberger and travel companion Linda HelbergReviewed 2021 Oct 31
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5.9
very worn tires probably not even legal.Reviewed 2021 Oct 06
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10.0
After arriving 4 hours late, the fellas behind the counter at 2am were very warm and welcoming and helped ease my tension.Reviewed 2021 Sep 26
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3.9
The line at airport to get the car was about 45 minutes long. The car I got was a good model. The right front tire lost 10-12 lbs of air per day and kept generating warnings on the TPMS. I had to fill the tire everyday for a week.Reviewed 2021 Sep 12
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3.9
The dollar rental location that I used (airport) does not have a phone. Not a big deal unless you are confirming drop off times or lost items. Not a fan, won't be using them again.Reviewed 2021 Sep 08
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10.0
A little bit of a wait to pick up at Albany airport but great carReviewed 2021 Aug 23
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1.9
I didn’t like anything. It would have been better if they allowed me to rent the vehicle, as planned, at time of pickup.Reviewed 2021 Aug 15
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