Book Avis car rentals in Albany

Reviews for Avis in Albany

Recent reviews

Traveler rating

Excellent

18

Good

7

Okay

7

Mediocre

7

Poor

4

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car availablecar smelled

car was cleancustomer service

get the carcar was dirty

friendly staffdrop off location

pick up and drop

2.0

We rented a Prius. Given a Mazda. Waited an hour for our car. Car was old with a dented door and scratches. Smelled like cigarette smokeReviewed 2022 Aug 16

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8.0

The car had significant scrapes and cosmetic damage when I picked it upReviewed 2022 Aug 05

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2.0

Computer was down. No cars available. Took an UberReviewed 2022 Jul 07

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4.0

Could not contact anyone at the airport and could get not resolution from the Avis app or the foreign call center agent for issue of needing to return car early and get a refund. Will not use again.Reviewed 2022 May 14

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10.0

NothingReviewed 2022 Apr 08

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8.0

Still high prices.Reviewed 2021 Nov 08

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6.0

I meant to pick this up at the airport, but somehow, I had to pick it up at a mall. I took an Uber there, and couldn't find the place, so I walked through the mall, asked questions, and finally found it. Had to drag my luggage around with me. The car was parked quite a distance from the actual office in a sketchy parking area. The car smelled of skunk - apparently the previous driver had run one over. Also, there was a loud sound coming from the tailpipe. Usually my experiences with Avis have been great.Reviewed 2021 Oct 19

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3.9

The van had illegal tires with tread, it wasn’t ready even hours after I was supposed to pick up, the tire had a leak and the jack compartment was apart and all of the backReviewed 2021 Oct 05

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1.9

Arrived in Albany and went to Avis counter to get car. He flatly stated that I did not have a reservation. I asked him to look again as I had made reservation in June and had called Avis just that week to verify. He then said oh you are at the Colonie Mall. I was confused as I thought my pickup was at the airport. I asked where the shuttle was and he pointed to a phone and said I would need to call for a taxi or uber. We took a taxi (25.00) and when we got to the mall around 4:30..it was CLOSED! No courtesy call, text or email from them! Our taxi took us to a motel around the corner (85.00+) walked over the next morning at 10. Muhammad was cool, aloof and had no apologies for our trouble..adjusted our charges by 25.00..no offer to et us back at end of trip. We missed precious time with family, lost a night at our time share, spent 85+ extra for hotel, taxi 25.00 and uber 12.50.Reviewed 2021 Sep 27

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5.9

Van had a terrible smell that was very evident at pickup and throughout rental. Cheeze It crackers were on last row seats. Directions for pickup should indicate "airport counter" on confirmation email. I stood online in garage pickup area line for 10 minutes only to be told to go into airport counter.Reviewed 2021 Sep 25

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1.9

The hours of your AVIS outlet were unsatisfactory and there was no reasonable way for me to return the automobile. Therefore I cancelled my rental reservation.Reviewed 2021 Sep 21

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10.0

I should have requested a lower model car. The electronics of the Mazda 3 too much to learn in a short time.Reviewed 2021 Aug 29

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• What is the most popular rental car from Avis in Albany?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Avis in Albany.

• How many car rental locations does Avis have in Albany?

  Avis has 2 rental locations in Albany. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Albany Intl airport (ALB)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Albany Intl airport (ALB)?

  Yes