Best rates found by KAYAK users in the past 48 hours.
Pros
" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)
Cons
"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"I'll your services!"(in 256 reviews)
Reviews for Dollar in Newark
Overall Rating5.5 FairBased on 102 reviews
Cleanliness
6.7
Comfort
6.6
Overall
5.5
Pick-up/Drop-off
5.6
Value for money
5.3
Recent reviews
Traveler rating
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6
2
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26
Find reviews that mention:
4.0
It takes 30+ minutes to get a car when there isn’t a line.Reviewed 2023 Nov 23
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2.0
It took over 70 minutes after arrival at pick up to receive a carReviewed 2023 Nov 16
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2.0
Totally understaffed at car pickup. Employees did their best but not enough staff for a very crowded day that they should know would be expected.Reviewed 2023 Oct 09
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7.9
The price was high.Reviewed 2021 Jun 23
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2.0
Cons:New airplane ticket to rent car if using debit carReviewed 2021 May 19
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8.0
Pros:Drop off was quick and painless. I think we waited about 25 minutes for the van to be ready at the Newark airport when we went to pick it up. We had a Chrysler Pacifica van and it ran well, got over 25 mpg driving fast, and the AC worked good.Cons:On the downside, the third seat was elecric folding and it did not work properly. We had to manually push the cushions down to get a flat floor. For a long trip, the front seats in the Pacifica van are strictly mediocre, and the 2nd row seats are awful - like a padded jump seat. Too many gadgets. I will reserve final judgement on the billing for when we get the credit card statement.Reviewed 2021 May 19
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10.0
Pros:Everything went great! Friendly check out, very short wait, clean and ready car...Will rent from again!Cons:Nothing, very satisfied!Reviewed 2021 May 15
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4.0
Pros:Staff was OK.Cons:Car was less than what I expected. Car had many scrapes and scratches. There were no signs directing me to the drop off at Bradley.Reviewed 2021 May 03
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8.0
Pros:The car was spacious, the pickup representative was very kind despite our delay, as a van (which was reserved and needed for moving space) wasn't at first available and we had to wait. The car ran nicely and was very clean.Cons:Transparency of cost. We just received our final charge and were surprised by a $150 cleaning fee, despite the car being perfectly clean upon returning it. This was not disclosed prior to our dropoff and really pushed the cost of this rental over the line for us financially. Had we known of so many surprise fees, we would not have booked at this cost.Reviewed 2021 Mar 01
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4.0
Pros:The drop off was ok. Not the friendliest. I am extremely hard of hearing, and repeatedly asked the clerk to please slow her speech down. Never happened.Cons:I could have been given more of an explanation as to how and where to pick my car up. Also, the car smelled like marijuana (interior). It was an extremely uncomfortable car. Also, there was a dent and scratches, and these were never acknowledged.Reviewed 2021 Feb 19
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2.0
Pros:Staff was rude. Manager was not, however and tried to satisfy my reservation, but ultimately was unable to.Cons:Misleading representation of type of car to be rented. I booked because an X3 BMW was promised and then when I went to pick up car was told that wasn't possible. Definitely a bait and switch tactic.Reviewed 2020 Dec 07
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10.0
Pros:Both at pick up and drop off, the people I spoke with to help me were excellent, very polite and helpful.Cons:It would have been a time saver if I was told that the drop off at PBI was shared with Hertz Rental, there was no signage, since Covid I was told everything has been combined.Reviewed 2020 Nov 23