Pros: The car was spacious, the pickup representative was very kind despite our delay, as a van (which was reserved and needed for moving space) wasn't at first available and we had to wait. The car ran nicely and was very clean.
Cons: Transparency of cost. We just received our final charge and were surprised by a $150 cleaning fee, despite the car being perfectly clean upon returning it. This was not disclosed prior to our dropoff and really pushed the cost of this rental over the line for us financially. Had we known of so many surprise fees, we would not have booked at this cost.
Pros: The drop off was ok. Not the friendliest. I am extremely hard of hearing, and repeatedly asked the clerk to please slow her speech down. Never happened.
Cons: I could have been given more of an explanation as to how and where to pick my car up. Also, the car smelled like marijuana (interior). It was an extremely uncomfortable car. Also, there was a dent and scratches, and these were never acknowledged.
Pros: Staff was rude. Manager was not, however and tried to satisfy my reservation, but ultimately was unable to.
Cons: Misleading representation of type of car to be rented. I booked because an X3 BMW was promised and then when I went to pick up car was told that wasn't possible. Definitely a bait and switch tactic.
Pros: Both at pick up and drop off, the people I spoke with to help me were excellent, very polite and helpful.
Cons: It would have been a time saver if I was told that the drop off at PBI was shared with Hertz Rental, there was no signage, since Covid I was told everything has been combined.
Pros: Nothing I will never use your service again
Cons: Everything, the rental process was a disaster, fake price , could not cancel, unbelievable bad.
Pros: Drop-off very easy.
Cons: The person that attended us in Newark kept including add-ons as if we didn't have a choice with the final price being 4x what the online price had been. Luckily we understood what was happening in time and decided against the better car, gasoline charge, extra insurance (we had already paid for one online through the website), E-Z pass, etc.. Still, we ended up paying double the amount to add a second driver. I would have chose that already online if it was more clearly presented on the website.
Pros: Easy pickup and drop off. Polite staff.
Pros: drop off was great.
Cons: pick up was repetitive. difficult to understand agent
Cons: I reserved car for aproximately 90$, but got 134$ bill at reception desk
Pros: Cheap rate and great car. Those are the most important factors, so I'd use again for sure.
Cons: Check in was extremely slow, about an hour, like they had to start from scratch and completely redo the reservation: asking about insurance, asking about EZPass, asking about car seats, asking for a credit card. All those things were, or could have been, asked when I made the reservation online.
Pros: booking it was easy.
Cons: everything. when we got there, 50+ people were waiting for their cars. After 30 mins at 12:30 at night after a 10+ hour flight, with no movement practically in the line, we took an uber instead. Not only was it faster it was cheaper and less hassle.
Pros: Car was solid
Cons: Took over an hour to check-in / get car, and price was significantly higher than quoted.
On average a rental car from Dollar in Newark costs ₪207 per day.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Dollar in Newark.
Dollar has 1 rental location in Newark. Take a look at our Dollar rental location map to find the best rental cars near you.