6.0
Really long lines to get the vehicle in Newark. Not a great selection.Reviewed 2023 Sep 24
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8.0
Lines and wait were long even though prechecked. Vending machines very expensive and didn’t work.Reviewed 2023 Sep 14
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6.0
My agreement was for $405.53, my receipt said $405.53 but my credit card was charged 605.53. This is unacceptable, what is that extra $200? There is no accounting for it in the receipt, I didn't check my credit card charge prior to checking out but instead used my printed receipt to check the charge. The charge hasn't officially cleared yet but I am concerned that this was a bait and switch by Avis.Reviewed 2022 Oct 10
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10.0
Pros:Outside of the car was not cleaned at all. Makes it difficult to check for dents and nicks.Cons:clear the exterior of the carReviewed 2021 May 25
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4.0
Pros:Like the Nissan RougeCons:The inside windshield was covered with a residue film as if cleaned seemed to have been cleaned with a lysol wipe or something resulting in dangerous visibility; which became noticeable once out into traffic and nighttime headlights. Desperately trying to clean it with my sleeve, I missed the exit resulting in an unwanted late night tour through Newark. The agent at Newark was pleasant enough, though I had no instructions concerning dropbox drop off resulting in two trips of considerable distance from the rental lot at ABE at 11 PM. I’m sure there’s small print somewhere, but the price went from $81 to ringing up to $250, which the agent explained was $100 holding fee, hopefully refundable for my two hour rentsl.Reviewed 2021 Apr 15
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10.0
Pros:Staff was great !!Cons:first car smelled like smoke and they quickly switched to another (upgrade)Reviewed 2020 Sep 08
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8.0
Pros:The staff was very friendly and drop off was incredibly easy.Cons:I wish the rate was a little bit more efficient. I felt as though I paid a considerable amount for a one day rental.Reviewed 2020 Jul 23
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2.0
Cons:Left my iPad in the car and called back a couple of hours later to be told “it could not be found”. Dishonest staffReviewed 2020 Jul 06
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6.0
Pros:The pick up and drop off experience was great. I also called Avis to extend my reservation and received the information I needed to make an informed decision.Cons:The car was not as clean as I expected - there was obvious food and debris on the seats. There was also a faint smell of smoke. Given the pandemic I would have expected cleaning procedures would have been increased.Reviewed 2020 Jul 05
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7.6
Pros:First car offered to me displayed a "service required' notice on the dashboard. Second car was ok.Reviewed 2020 May 21
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5.6
Pros:Staff was friendly. Charged double at drop off because, according to the agent, the car was returned several hours early. Yes early. They adjusted the price after I asked and explained that I was supposed to drop the car at the exact return time or the system charges more. Make sure to read your receipt.Cons:Simple drop off with correct charges.Reviewed 2019 Oct 11
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8.0
Pros:Car was fine.Cons:Looooongg wait in line for the car checkout.Reviewed 2019 Aug 21
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