Find reviews that mention:
8.0
The signs on the airport's internal roads directing to your facility were very poor. We got lost and made several circuits around the airport before finding you.Reviewed 2023 Sep 27
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6.0
. The line to pick up the car was very long. Not enough people working at the counter.Reviewed 2023 Sep 18
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8.0
I liked the customer rep checking me in. I did not like the long wait in line to get to her. I did like the Mitsubishi for comfort and features.. I did not like hunting down and attendant when I returned the car in Asheville. I have neutral feelings about the customer rep in Asheville, no smile or good energy coming from him. Very basic customer service that left a lot to be desired.Reviewed 2023 Sep 11
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2.0
When I got to the counter there was over a 2 hour wait with only 2 people working . Fortunately got a rental thru Avis in 30 minutes . Second horrrible experience with Budget and will not use again . I had been a loyal budget customerReviewed 2023 Sep 11
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2.0
They took more money even though I paid everything in advance.Reviewed 2023 Sep 06
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2.0
1 Drop off- No clear sign with "Budget car return". 2 Value- They debited my credit card with the 250 USD deposit after drop-off. Why? please check and let me know.Reviewed 2023 Aug 27
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4.0
I found unclear transaction from my credit card to budgetReviewed 2023 Aug 25
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2.0
The pricing was deceptive bordering on criminalReviewed 2023 Aug 07
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2.0
2+ hour wait in line to pick up at Newark, one employee behind the desk. Facility is a triple-wide trailer and it’s pretty grubby. No seating. I asked for a toll tag, but they charged me for the weekly unlimited tolls instead - cost me a fortune. I’m not using Budget again!Reviewed 2023 Jul 09
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10.0
I was happy with the quality of service and simplicity of the procedure. I will not hesitate to contact Budget when next I need to rent a car.Reviewed 2023 Jul 03
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6.0
The car interior could have been much cleaner. The rental agent needed to speak up as it was difficult to hear her clearly behind the glass.Reviewed 2023 Jun 08
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8.0
There was a long line when I went to go pick up the car and the car showed up really dirty. Other than that they were great. Drop off was very easy.Reviewed 2023 May 16
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