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4.0
Cons:Insurance was as much as the rentalReviewed 2020 Dec 22
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3.2
Cons:About an hour after driving away from the rental agency the rearview mirror fell off. Two days later the car died completely on the NJ Turnpike and I had to scramble to get a tow to catch my flight.Reviewed 2020 Oct 05
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2.0
Cons:If the company did not false advertise and if they had better customer service reps that are courteous.Reviewed 2020 Jun 03
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10.0
Cons:It’s the nature of the beast but the cost doubled with all of the add-one but only from $100 to $200Reviewed 2020 May 26
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2.0
Cons:Had no car for me, ride customer serviceReviewed 2019 Apr 15
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5.2
Pros:The car was in good shapeCons:Overall customer service. The entire staff just didn’t care. The attendant who pulled up the car was on her phone cackling obnoxiously in the middle of my transaction. The man who did the walk-around didn’t offer to help with baggage or go over any features, benefits of the vehicle. overall, poorReviewed 2019 Mar 19
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5.2
Cons:The outside of the car was not cleanReviewed 2019 Mar 12
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3.2
Pros:Drop off was super easyCons:Called a month ahead of trip and asked if debit cards are accepted. Was informed that they would accept a debit card but a higher deposit is required. No problem there, but upon arrival was then told I'd be charged an extra $30 per day on top of the higher deposit for the daily damage waiver insur.Reviewed 2019 Mar 12
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5.6
Cons:Rental car company said they did not have my reservation. I gave them my confirmation number and they said they had no record of it.Reviewed 2019 Mar 06
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2.0
Cons:I rented a car in advance and the rental company at the airport closed earlier than their stated closing time and I missed the rental. So I had to rent another car and lost the $200 because it’s non refundable due to 3rd party rental. I will rent directly from the rental company from now on.Reviewed 2019 Feb 19
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2.0
Pros:There was nothing pleasant about my experience with this rental service. Choose another.Cons:The staff (very rude) had given away my reservation after waiting at the airport for 45 mins for the shuttle. After pleading my case, I was given a limited amount of miles that I was able to drive. The hour listed online are wrong.Reviewed 2019 Feb 18
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2.0
Pros:Staff was very unfriendly. When I tried to call in, I got the recorded information and held for live contact to send shuttle, and was never answered. Tried to use the shuttle, driver said they were closed. He called on the radio and got someone, who did nothing. It was 7:30, closing was 10:30.Cons:They did nothing, so ANYTHING would have been better. Any car would have been better. I will never use them for anything ever again.Reviewed 2019 Jan 24
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