Cons:Pickup process is terribleReviewed 2019 Oct 25
review from
10.0
Pros:The woman who worked with me at the counter could not have been nicer. The car was literally right around the corner and ready to goCons:It took forever to get to the car rental counter at Newark! Like 30+ minutesReviewed 2019 Oct 19
review from
8.0
Pros:Easy drop-off, nice carCons:Not the friendliest staff at pick-up or drop-off, tires needed airReviewed 2019 Sep 30
review from
8.0
Pros:Yes. Staff was friendly and drop off was easy.Cons:It was pretty goodReviewed 2019 Sep 16
review from
2.8
Pros:I was able to get a car same dayCons:Just about everything. First car had rock damage to the windshield and I was asked to sign off on the existing damage to the car prior to inspecting. The entire facility is trashy and dirty. The worst part is the EZpass charge. Because of the EZpass charge alone, I will not rent from advantage againReviewed 2019 Sep 09
review from
5.6
Cons:Old car 50k miles with strange smellReviewed 2019 Sep 03
review from
5.2
Pros:Pick up was easy enough though it appeared the car hadn't been washed and there was what seemed to be melted chocolate on the passenger's seat which we didn't know until my husband noticed brown spots on the back of several shirts we wore during the trip.Cons:The drop-off experience was miserable. The drop-off lanes were completely full so there was nowhere to actually return the car. There was no Advantage attendant offering directions or instructions. And there was nowhere to leave my key so I could easily return the car and head to the terminalReviewed 2019 Aug 27
review from
6.4
Pros:Long lines and you could see that many people in line had issues of some type that held the line up and the staff was frustratedCons:More people at the deskReviewed 2019 Aug 22
review from
2.0
Cons:Inspite of paying in advance and reserving a car. They were sold out and did not have a car for me. I had to make my own arrangements at 1 am and got an expensive rental last minute from other company.Reviewed 2019 Jul 29
review from
10.0
Pros:they were very helpful and for a change, was a very good experience.Cons:the only thing I find irritating lately is, that there is not enough advice and information given about tolls, and it seems that the only option is to hire an ex-pass, but it does not seem right, I am sure there must be a sight which you can look up if you are due to pay any toll ? Any advice ?Reviewed 2019 Jul 15
review from
6.4
Cons:I was charged an additional $130 for going 1hr over the drop off time. Was told I needed an ez-pass for $25 per a day (went through one toll $1.50 that I could have paid cash) . All the extras they told me I needed or had to have cost twice as much as the car rental. I feel like a sucker.Reviewed 2019 Jul 15
review from
7.2
Pros:Drop off was quickCons:Initial pick up - process was very long, was getting annoyed.Reviewed 2019 Jun 22