4.8
Cons:Pick up was horrible. No instructions or notice that they no longer pick up at airport. Took almost 1 hour to get to car rental. Horrible.Reviewed 2020 Feb 17
review from![kayak]()
4.0
Pros:Pickup drivers were kind and goodCons:Staffs were the worst. All customers including me had to wait for car for 1+ hours.Reviewed 2019 Oct 15
review from![kayak]()
6.0
Pros:The staff was friendly and useful.Cons:The car was dirty and smelled bad. We bought clorox wipes to clean some of the dried stains that we found; it helped with the smell. We also kept the windows open as much as possible to let the air circulate. After a couple days, the smell was contained.Reviewed 2019 Aug 17
review from![kayak]()
2.0
Pros:Nothing, will not repeat with any off-brand rental shops nor kayakCons:Everything, worst rental experience in all my travelsReviewed 2019 Aug 12
review from![kayak]()
4.0
Cons:Pick-up was a complete nightmare! Almost two hours in line only to be greeted by a rude and unprofessional representative.Reviewed 2019 Jul 31
review from![kayak]()
2.8
Pros:90 minute wait to get call is INSANE!!!!! And they were rude to boot.Cons:Um, shorter wait time???Reviewed 2019 Jul 30
review from![kayak]()
4.4
Cons:Staff unfriendly and aggressive, underhanded up-selling tactics.Reviewed 2019 Jul 22
review from![kayak]()
10.0
Cons:All good!Reviewed 2019 Jul 20
review from![kayak]()
8.4
Pros:The drop was really simple and quick.Cons:There should be a non-diesel option regardless of the car size. When I went to pick up the car, I was told that I would have to pay extra $25 to get a non-diesel car, which was not specified when I was making the reservation.Reviewed 2019 Jul 10
review from![kayak]()
4.4
Pros:drop off very easy.Cons:i have rented from them 3X and they never have the car i reserved. So they give me a family van which cost more to insure and more gas, harded to park and drive.Reviewed 2019 Jul 08
review from![kayak]()
6.0
Pros:It was ok fast and drop off was easyCons:Outside of the car needed to be clean, insurance per day wasn’t expecting to pay double the price. Expedia offered $9 a day for insurance.Reviewed 2019 Jun 28
review from![kayak]()
10.0
Pros:Everything was quick and easy. Got really busy at pick up but they put more staff on the floor immediately. Drop off was quick, no issues! It was easy to find, well marked. Shuttle service very timely. Excellent service and value.Cons:Nothing, it was great!Reviewed 2019 Jun 14
review from![kayak]()