Cons:Very good experience. No complaints.Reviewed 2021 Jun 12
review from
10.0
Pros:The overall experience1Cons:Nothing really. I was even offered a donut while I waited to be picked up. I've already given a client of mine your information. Two thumbs up!Reviewed 2021 May 18
review from
8.0
Pros:staff were courteous and efficient. Drop off was effecient and quick.Cons:I had a very good experience with the truck rental. Thank you.Reviewed 2021 Apr 20
review from
6.0
Cons:Prices need to go down and all should have a key drop offReviewed 2021 Apr 20
review from
6.0
Pros:Car was dirty inside and out when we picked it up....dropped it off at Yuma, gal was great there!Cons:Clean the car before we get itReviewed 2021 Apr 09
review from
10.0
Pros:Staff in person was extremely friendly and helpful!!Reviewed 2021 Apr 07
review from
2.0
Pros:I didn’t like anything. We arrived at our original airport only to find out the rental was booked at a different airport. I had to pay $100 to Uber to the Mesa airport and when I got there, they didn’t have any cars. There was a line of about 30-40 people that were all waiting for cars.Cons:Kayak needs to do a better job of disclosing the location of the rental place. I put in the Phoenix Sky Harbor airport. What I didn’t realize is they switched the airport to the Mesa airport. Then when we finally were able to get to the Mesa airport, there weren’t any cars.Reviewed 2021 Mar 27
review from
2.0
Pros:Nothing.Cons:You rented me a car from a closed location. I was dropped off with no way home. I finally got a ride home. Before confirming a reservation you should make sure the business is actually open.Reviewed 2020 Dec 29
review from
10.0
Pros:Good sizeCons:Charged more than my itineraryReviewed 2020 Dec 29
review from
10.0
Pros:awesome staff. only one person there for check in so had to wait about 15 minutes. But everything was great. I will definitely use again when I need a car.Cons:hours of operation limited and staff limited due to pandemic. But they were awesome working around this issue. Great experience.Reviewed 2020 Dec 02
review from
7.6
Pros:The staff was very friendly and helpful - even when I arrived very close to 6 pm. The vehicle was clean and in great shape, the paperwork was fast and easy to complete.Cons:It could have been catastrophic that I rented a van, but a large SUV was cheerfully presented to me when I arrived as though I would consider it an upgrade; the van came back damaged. When you need a van, you need a van so I think a customer should be called about something like this and given the chance to say fine, I'll take the SUV or please find and get me a van from a nearby location. I worked with the SUV but it was a startling surprise. Also, I didn't like the street I had to leave my car on much - not visible to Enterprise due to a wall or bushes, and it was dark.Reviewed 2020 Nov 16
review from
10.0
Pros:Staff super helpful, good price and productReviewed 2020 Nov 10