Cons: Super smooth rental and excellent price. Highly recomnended!
Pros: Pickup staff were great and I appreciated the vehicle they offered me!
Cons: Vehicle had trash in it, which is extra concerning during COVID and I was left feeling very unconfident that it had been cleaned/disinfected per protocol. Changing details regarding dropoff once I already had the car was a *nightmare* with Enterprise customer service.
Pros: Free upgrade
Cons: Nothing; totally satisfied
Pros: The guy who waited on me at pickup and drop-off was awesome.
Cons: The vehicle was very uncomfortable. The outside of the vehicle had several scratches and dings. The carpet on the driver's side was ragged and torn. The back of the vehicle had stains and the plastic had deep scrapes. I was not happy with the vehicle at all. Also I will not rent from that location ever again. For what it cost, I expected the vehicle to be in way better shape than it was.
Pros: Staff very Covid Conscious
Pros: I enjoyed how easily I was able to pickup and drop off the vehicle. The employees were friendly as well.
Cons: The vehicle was low on wiper fluid, tire pressure (around 29 when vehicle required 33 psi), and the car steering wheel and gear shift were dirty.
Pros: Staff was professional.
Location is horrible
Cons: Location, price, cleanliness should all be improved upon.
Pros: The agent explained the basic operations of the vehicle, which was really helpful as I always have to search to figure each new car's set-up.
Cons: Other than a sign to state that we could not enter the office, there was no indication of where to stand outside so there was confusion on who was next in line to be served. Additionally, it was extremely sunny and hot and there were no coverings or shade to wait in. The agent did not inform me that the rental drop-off location in DC that was on my reservation is currently closed due to COVID-19, so I didn't know that I had to drop-off the vehicle at a completely different location than I had selected.
Cons: The car smelled like cigarette smoke. I mentioned when I picked it up but they said it smelled like a normal car. I noticed every time I got back in the vehicle.
Pros: The employee we had contact with was outgoing, kind and friendly.
Cons: They didn’t have the car we actually booked (it was being given to another customer as I arrived) so we were switched to something similar. We were up sold on insurance coverage after being told that the Allianz policy offered online didn’t really cover anything. If we wanted to leave on Sunday there were really limited hours (12p-3p, leaving us to rent the car another day to eliminate the hassle/give us the freedom to leave when we wanted). The option to pay with my credit card online didn’t work causing some confusion before picking up the car.
Pros: Great staff . Very clean, comfortable and mileage efficient car. Staff were very efficient and courteous. Drop off was extremely fast.
Cons: Ease of extending our reservation through the 1-800 number.
Pros: absolutely great service
Cons: nothing that I know of. great job
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise in Nashville.
Enterprise has 8 rental locations in Nashville. Take a look at our Enterprise rental location map to find the best rental cars near you.