2.0
We had To wait two hours for our caRReviewed 2023 Nov 11
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8.0
The car was from Florida, the tires have +42K miles on them, Kentucky get lots of rain, the low tread depth is not adequate in moderate to heavy rainfall (hydroplaning). Ok for more miles in climate area like Arizona. I have lots of driving experience with various tires in extreme weather conditions these type of tires are not safe for this climate region in the fall.Reviewed 2023 Sep 22
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2.0
Pros:Nothing reallyCons:Price, could have been better, better directions of pick up and drop off location, could have had more engaging service professionalsReviewed 2021 May 19
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6.0
Pros:Nice clean carCons:After pre-paying we got to counter and 600.00 was help as a security deposit! Unbelievable.Reviewed 2021 May 13
review from![kayak]()
2.0
Cons:Upon arrival, they did not accept our reservation through Kayak because the person on the reservation was not present. We tried MULTIPLE times to adjust the reservation to reflect the change in driver through kayak. Kayak was never available to do so. Because of kayaks lack of adequate costumer service, Thrifty made us make a different reservation. They charged us an OBSENE price for an average car. I understand Thriftys policy. Our frustration is with kayak and their horrible customer service.Reviewed 2021 Apr 23
review from![kayak]()
2.0
Pros:Car was okCons:1. Arrived Friday evening. There was a 1 hour wait in line to get a car. Thrifty shares space in the garage with Hertz et al and there was just one man behind the counter. Unbelievably bad service. Waited longer in line than the drive to Clarksville. 2. Upon return, I didn't have time to fuel the car. Knew it would be costly, but it didn't help that they lied on the form and said they had to put 18 gallons in it. The gas level was at half. Do Kia's really have 36 gallon tanks?Reviewed 2021 Mar 23
review from![kayak]()
6.0
Pros:I liked the drop off more than the pick up. The lady acted as if she didn’t want to be there. She was ok nice. Definitely not the worse but just made me feel like I was a burden to her.Cons:Overall ok I will rent again but wish I could have been more comfortableReviewed 2021 Mar 07
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4.0
Cons:Rented me an ice covered car With window washing fluid in it That also froze to the windshield Because it was a cold weather windshield washing fluid And yes the car eventually broke down on the way homeReviewed 2021 Feb 17
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10.0
Pros:The staff was amazing and the pickup and return procedures were smoothCons:Can’t think of anythingReviewed 2021 Jan 05
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10.0
Pros:Everything was super clean and super easyReviewed 2020 Oct 04
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5.2
Cons:The estimate and the actual value that I paid were about $100 different, I think that when renting a car the quote that you get is what you should pay.Reviewed 2020 Jul 29
review from![kayak]()
2.0
Pros:I didn’t like anything wouldn’t give me the carCons:The gentle man was lying to me even tho thrifty told him the truth he wouldn’t believe usReviewed 2020 Jul 03
review from![kayak]()