2.0
First, they took money from my account, then they returned it to me, and then they took it from me again.Reviewed 2023 Sep 05
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8.0
Enjoyed most of the process but getting/walking to get/drop off car is extremely difficult for people like me with a walking disability. And not pleased with the added charges to my rental at the drop-offReviewed 2023 Sep 01
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2.0
I was among many who had a reservation, but no car available. The staff was very friendly and tried to help. They did after some time come up with a smaller car, but they could not take my company card as it did not have my name but the company name. I have since opened a company account.Reviewed 2023 Aug 18
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10.0
Easy to pickup and easy drop offReviewed 2023 Jul 30
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10.0
GreatReviewed 2023 Jun 11
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10.0
5/5Reviewed 2023 Jun 11
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10.0
Fast pick-up. Car was better than expected. Check in was Super Fast. Overall great experience.Reviewed 2023 Jun 10
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2.0
1- The price I was quoted on PRICELINE WAS 853$ and when I looked at my cc statement u charged me $1200!!!!! WHY???? I had a copy of my reservation and quote with me… 2- The NAV SYSTEM did NOT WORK all the time. We had no radio either. 3- The tires were NOT FIT for rain and 4- I was very disappointed that when I brought the car back that I was NOT OFFERED A REBATE FOR THESE PROBLEMS WITH VEHICULE.Reviewed 2023 Jun 09
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4.0
I reserved a small truck, but they didnt have any available. They tried to give me something else but i needed a truck. They did bring one from another lot. Not the one i reserved but similar. Took awhile for them to get the truck, and i was exhuasted from traveling all day. Not the best experience, but not the worst eitherReviewed 2023 Jun 04
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2.0
I booked the 12 passengers van from Avis thru Expedia since 12/26/22. I have confirmed the reservation several times and have records from Expedia and on my Avis app. The rental called 4pm the night before pick up date and told us there is no van for us. The only option is Suburban. We have a large group of out of country people arrive here for wedding. We even called Avis main customer service. The staff and manager was a joke. Terrible customer service and ask me if I want to cancel my reservation. Then I tried to call Expedia. No help whatsoever. I don’t know how my reservation turned in to Kayak and Budget???? Anyway the worst experience possible in my whole life.Reviewed 2023 May 21
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6.0
Was given one rate including taxes making reservations and got there to pick up car and they added another $100 in taxes. Probably be last time to use either kayak or Budget, neither one are much of a budget.Reviewed 2023 May 15
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8.0
Kayak saved us $600 on what would have been a $1000 rental but cost just $400.Reviewed 2023 May 12
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