Book Payless car rentals in Nashville

Nashville, TN, United States
19 Aug — 26 Aug
Same drop-off
Nashville, TN, United States
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Nashville

Overall Rating7.1 GoodBased on 114 reviews
Cleanliness
7.4
Comfort
7.2
Overall
7.0
Pick-up/Drop-off
6.8
Value for money
7.1

Recent reviews

Traveler rating
26
14
6
18
0
Find reviews that mention:
10.0
Great job overallReviewed 2022 Apr 26
review fromkayak
2.0
Avis rental lady at Nashville helped us get a car, there was no Payless station or signage to lead to anyone who could help. The drop off in Atlanta was equally as poor, same issues.Reviewed 2022 Mar 31
review fromkayak
8.0
Pros:.the price was goodCons:The pickup was a pain. There were no signs telling me where to find the Payless counter. The car shakes at highway speeds (I assume wheel balancing is needed) and 2 of the tires were at 22 PSI, SO I had to put air in them once I got itReviewed 2021 Feb 06
review fromkayak
8.0
Pros:The price and availability was great!Cons:There was really poor signage in ATL and we ended up having to hunt someone down and drive to a garage that was not labeled Payless. It cost us a lot of time and energyReviewed 2021 Feb 05
review fromkayak
2.0
Pros:The car itself was nice, clean and good quality.Cons:The day after we ordered the car through Priceline (nonrefundable), our flight changed to 1041pm arrival. We had ordered for 8pm pickup. I tried for weeks and weeks to contact the Nashville Payless desk to ask about a late pickup. There was never any answer. The phone system was apparently out of service, as it always went to a fast busy signal. We tried to work with Priceline for help, and we also called the Payless national customer service number, but neither were any help. All they could tell me was to call the local desk and nobody would offer to try to contact them directly for me due to the phone issue. The best I could get was that I could come back the next day and pick up my car at 7am when they opened again. Well, when I arrived at the Nashville airport at 1041pm, I tried to go to the desk just to see if anyone was there. There was not. I went up to the car lot and there were three floors with various rental brands, none of which were marked for Payless. There was no signage at all as to where to go for Payless cars. I went to one of the floors and asked one of the other companies as was told that he was pretty sure the Payless guys left for the night, so I took an Uber to the hotel and another Uber back in the morning at 7am. I went to the desk again, and nobody was at the desk. I went back out to the parking lot and talked to a person from another company and he said yes he could help me for Payless cars. Again, no signage, just randomly asking someone and he luckily said he could help me. I told him about the experience the night before and he implied that if I would have come to this floor last night, there would have been someone here to help me. I was very, very frustrated because I could have saved approximately $50 on Uber charges. Then, when trying to return my car at the Atlanta airport, we followed the signs to the Payless lot, where again, nobody was present. I went to another desk and asked where to return Payless cars, and they said Avis lot. We ended up have to go around the loop 3 times until we figured out how to get to the Avis lot and finally yes someone there could accept the return of the car. It was unbelievably difficult and frustrating.Reviewed 2021 Jan 25
review fromkayak
6.8
Pros:Service was quick and efficientCons:They did not have the car requested or one that was similar and I had to upgrade and pay an extra $20 actually $30Reviewed 2019 Oct 15
review fromkayak
3.6
Cons:Waited 30 minutes in line for agent. Given Avis car Dropped off in ATL at Avis, told to go to counter with no explanation why. At Avis counter, told car was Payless so had to then go to Payless contours on other floor. Payless agent was rude, never saying hello, thank you-poor CS!Reviewed 2019 May 02
review fromkayak
7.6
Pros:YesCons:The car was terrible, and should have never been in the fleet. It was a 2014 Jeep Patriot that had no blue tooth and had 35,000K miles on it. Rust on the back of the vehicle.Reviewed 2019 Apr 11
review fromkayak
10.0
Pros:Staff was super helpful and FAST. No exaggeration, I walked up to the counter at 10 and was walking away 9 minutes later.Reviewed 2019 Apr 09
review fromkayak
10.0
Pros:Easy sign in, great upgrade and nice service all the way around. Great deal for the suv.Cons:Nothing, all good.Reviewed 2019 Feb 13
review fromkayak
7.6
decent pricePros:decent price for 18 day rental.Cons:car inside was very dirty. WE had to clean the windows and the dash from mud as well as the back of the front seat was muddy from people's feet. Otherwise the rental was fine.Reviewed 2018 Dec 30
review fromkayak
6.0
Cons:Car wasn't as clean as usual and smelled like exhaust when the heater was turned on.Reviewed 2018 Dec 13
review fromkayak

Where can I find Payless car rentals in Nashville?

1 Terminal Drive, Payless car rentals

Address

1 Terminal Drive

Hours

Friday07:00 - 21:00
Monday07:00 - 21:00
Saturday09:00 - 19:00
Sunday09:00 - 19:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Tuesday07:00 - 21:00

Phone

+1 615 275 2961

Good to know

Most popular location

1 Terminal Drive

Most popular car type

Compact

Top tips for renting a car from Payless in Nashville

  • Compact rental cars from Payless in Nashville are around 53% cheaper than other car types, on average

FAQs about renting a car from Payless in Nashville