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4.0
Pick up was a major hassle, cars were not available for over an hour, which was very stressful as we had an appointment to make. Drop was not much better, as office had been closed for over a year, key drop off instructions were vague, nowhere to park in hotel parking lot. Also very stressful as we had a train to catch.Reviewed 2022 Jun 22
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4.0
Our pick-up location was reserved at the main train station, but when we got there, we found they had moved to another location since April. It would be more helpful if we could be notified earlier, It was raining and we had to look for the new location in the rain and it took some time.Reviewed 2022 May 31
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7.6
Kayak insurance is not valid for EuropcarCons:At first, the price was higher then the one stated by Kayak. Secondly, the insurance bought on Kayak is not valid for the rental. The rental guy said, that in case of any damage - I would pay the whole amount.Reviewed 2017 Jan 13
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