Book Europcar car rentals in Richmond

Reviews for Europcar in Richmond

Recent reviews

Traveler rating

Wonderful

435

Very good

171

Good

17

Okay

130

Fair

6

Mediocre

0

Poor

708

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car availablegood experience

car was cleangreat service

get the carcustomer service

rented the careven though

buy insuranceinsurance cost

friendly staffnever rent

10.0

It was a great experience with a great car, economical and clean, great staff also.Reviewed 2023 Sep 28

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10.0

Great quick check in and outReviewed 2023 Sep 27

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2.0

I got a different price form the Website I had to add moneyReviewed 2023 Sep 27

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2.0

So bad. I pay 30$ for Nothing. Be careful when you do business with a Broker. You pay less, but when you arrive there , the people want to charge you a deposit of the total value of the car even if you take insurance with them.Reviewed 2023 Sep 27

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2.0

Awful! I will never rent from Europcar/Fox ever again. Lies everywhere I turned: - Located at the airport = lie. They are located a tram ride plus a shuttle ride away. Took about an hour just to get there, after there was no room on the first shuttle that arrived at the end of the tram line. - My reservation actually reserved a car = lie. When I finally arrived at the rental car location, there were no cars. Not the car I had rented or any other car. They wanted to take a deposit and have me wait some undetermined amount of time to see if a car drove into the lot. And I wasn’t the only person waiting for a car.Reviewed 2023 Sep 26

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2.0

The site said they accept debit and credit cards to make the reservation and I paid up front. At the counter, there was a sign saying no debit cards allowed. But I flew in to Austin TX so how would I know about that policy when it wasn’t told to me before? I had to cancel the rental and book with Budget. Avoid Europcar rentals at all costs. Even the Budget rental counter agent said they get 10 people a day switching to Budget because Europcar is horrible. 0/10 Not recommended.Reviewed 2023 Sep 26

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2.0

Attendant at rental desk REQUIRED me to purchase the liability insurance. I told her I did not want the insurance since I already have auto insurance. She did not allow me to decline the liability insurance and I had to pay $15 per day. This is FRAUD. Car still had trash from previous rental.Reviewed 2023 Sep 26

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2.0

Not the car i wanted and car was very poor quality. Dents and scratches everywhere, radio didn't work. Very uncomfortable. Not worth the price. Older model car. Once i left the airport i saw larger newer suv's for cheaper and better quality vehicles at other companies. So next time I will go somewhere else.Reviewed 2023 Sep 26

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4.0

Siena office extremely slow. They did not honor the quoted price, repeatedly trying to inflate it. I finally negotiated a price close to original including overpriced full coverage. Office location not convenient. Car not clean.Reviewed 2023 Sep 26

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4.0

We reserved a midsize SUV for 4 adults and 4 large pieces of luggage. When we arrived, they claimed to have no vehicles at all available, and then “found” a huge 9-seater van. Needless to say, it is not enjoyable to drive such a vehicle around old European towns. The drop-off was equally annoying. The central Prague location has no parking lot or garage, so we were told to find our own parking nearby, go back to get the attendant, and then walk her back to the car. Overall a bad experience that we won’t be repeating.Reviewed 2023 Sep 26

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8.0

Good customer service, kind shuttle drivers.Reviewed 2023 Sep 25

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2.0

I was ripped off at the counter when I picked up the car. I even showed the agent that the europcoar website showed the insurance cost much less then the extortionary rate he quoted me of €45/ day. Je told me that was because of the very good deal I got on my rental so I had to pay a higher rate on insurance.Reviewed 2023 Sep 25

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• What is the most popular rental car from Europcar in Richmond?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Europcar in Richmond.

• How many car rental locations does Europcar have in Richmond?

  Europcar has 0 rental locations in Richmond. Take a look at our Europcar rental location map to find the best rental cars near you.

• Does Europcar have a car rental location at the airport: Vancouver Intl airport (YVR)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  No (According to our data)