Book Europcar car rentals in San José del Cabo

Reviews for Europcar in San José del Cabo

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

3

Okay

3

Fair

0

Mediocre

0

Poor

15

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buy insurancefriendly staff

car availablecustomer service

car was cleangood experience

get the cargreat service

rented the carinsurance cost

credit cardnever rent

2.0

The cost of the rental was reasonable. I had also paid $165 for third party vehicle insurance. But once I showed up to pick up the vehicle, the mandatory liability insurance was over twice the cost of the vehicle rental cost. Plus, if you don't take their collision insurance, they require a hold on your credit card for thousands of dollars. Will never rent from them again.Reviewed 2022 Sep 18

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2.0

Dishonest about insurance Drop off agent tried to extort $75 or miss my flight.Reviewed 2022 Aug 23

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2.0

Picking up the car was a very long process. Has to endure the sales of signing up for presentation to reduce the price of the local insurance .... $425/week for a minimum coverage!!! .... although it seemed to be negotiable. Apparently you reserve the car at a low rate and pay a high local insurance at check out!!Reviewed 2022 Jun 26

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2.0

They put a hold onto my visa for 14,000usd for insurance reasons. The car was returned and the hold removed but they charged my visa 14,000usd at an exchange rate that was not good. Then they instantly refunded my 14,000usd same day all after I returned the car. I lost over $1000 Canadian in that transaction that should have only been a hold and my card never charged. I can’t get ahold of the Europe car Mexico and I have emailed europcar and am waiting for a reply. I also sent all my forms to QEEQ for a dispute. Please help me get my $1000can dollars back.Reviewed 2022 May 16

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6.0

A brand new Kia did a great job. Yet high insurance charge was not communicated when booking. Extra gas charge was made on drop off without communication, while returning gas was the same level as picked up.Reviewed 2021 Dec 29

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3.9

I paid $80 for the car and $108 for insurance on the car, not goodReviewed 2021 Oct 10

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1.9

They wanted to charge 2x the stated rate for insurance. After negotiating for an hour we got it down to about 100 extra dollars. Upon returning the car another couple was complaining about the same thing. Stay awayReviewed 2021 Jul 18

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3.6

Pros:drop off was easy and when shuttle was going late, the guy offered to drive me to terminal, but then the shuttle showed up.Cons:1. They forced me to buy the more expensive insurance. They wouldn't rent the car unless I did. Another lady refused and they let her go, so my rental ended up costing 3x. 2. It took forever to get the car because they kept forcing the up-sell, while the family was waiting. It felt like a mafia run rental agency. 3. The car didn't have a front license plate and instead had this big piece of paper pasted to front windshield that obstructed passenger view.Reviewed 2020 Jan 02

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6.8

Pros:OK priceCons:Slow check in and out, forced to buy insuranceReviewed 2019 Dec 09

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3.6

Cons:Terrible service! They said it was mandatory to buy their insurance and that my card wasn’t enough. I asked Juan (supervisor) to show me where in their policy it stated this and he went to reach for it but then he said that the paperwork was moved by someone and he couldn’t show me. The folder with all their company policies was right in front of us but he refused to open it and show me. A total scam by these workers there!! I rented with Ace and they didn’t force anything on me 3 days before. Terrible customer service! Never rent here again!Reviewed 2019 Nov 12

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2.0

Cons:I never got the car, they tried to get me for more money when I arrived. I have rented several times and used third party insurance to cover the car. They insisted that the purchased insurance would not cover anything, they really tried to scam me. They started quoting insurance in the excess of $1300 until I was fed up with their approach and they tried to offer me coverage for$100 walking out the door. Internationally I will rent from My resorts from this point forward!!!! Word to the wise! Had I not rented before I probably would have believed them like I seen many others do!Reviewed 2019 Oct 31

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6.8

Pros:They didn't communicate price very well. We were originally told $25-30 per day when we called them. When we got there it was almost twice that, plus they wanted a $500 deposit they didn't tell us about. They ended up giving us the car for close to what they originally said plus a $300 depositCons:Communicate pricing more clearly from the start next time and mention the deposit. I also blame kayak for not posting pricing through the app. It originally said our trip would cost $4, which obviously isn't accurate. Have baseline pricing quoted at the very least including insurance.Reviewed 2019 Jun 05

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• What is the most popular rental car from Europcar in San José del Cabo?

  Economy (Class Economy Car or similar) is the most frequently booked rental car type from Europcar in San José del Cabo.

• How many car rental locations does Europcar have in San José del Cabo?

  Europcar has 3 rental locations in San José del Cabo. Take a look at our Europcar rental location map to find the best rental cars near you.

• Does Europcar have a car rental location at the airport: Los Cabos airport (SJD)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes