Book Thrifty car rentals in San José del Cabo

Reviews for Thrifty in San José del Cabo

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4

2.0

Pros:Long wait, over charged, wrong vehicleReviewed 2021 May 07

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2.0

Cons:Worst experience ever. They did not have any vans that I reserved. They had no cars that would accommodate luggage. Why did I bother reserving when nothing was available. Told us to talk to the guy/company next to him that he was talking to before we walked up. They could accommodate us for more than 3 times my reserved price. Thrifty could care less. They need to be removed as an option. We had to then find transportation to the hotel. I will not use Kayak again.Reviewed 2021 May 03

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2.0

Pros:There is a reason this shows up as the cheapest rate when you search via the internet. What they don't mention is the required mexican tax liabilty insurance that for us was DOUBLE the car rental rate. Everyone at Thrifty rental was furious in line at this hidden fee. Staff was rude, lines were long. Myself, husband and four kids had to wait over an hour for a DIRTY car that was way smaller than what I reserved. Never again.Cons:Honest upfront pricing!Reviewed 2021 Apr 12

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2.0

Cons:staff was very rude, tried to overcharge me multiple times (added more days, insurance I didn't need, etc.). Overall, it was a terrible experience and the price charged for the rental pales in comparison to the other hidden fees that are added on once you arrive. I will never be using this service againReviewed 2021 Jan 11

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2.4

Pros:NOCons:Didn’t have SUV I reserved and then way over charged me for a small Honda. Then when I turned the car in they tacked on additional fees. Service personnel were rude and intractable. I had plane to catch and had to pay the additional feesReviewed 2019 Dec 22

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7.2

Pros:great car Nissan VersaCons:Expensive Slow in returning vehicle Only 2 clerks at the desk with a long line upReviewed 2018 Feb 13

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8.8

Pros:Price was excellentCons:When picking up the rental salesman was very pushy on wanting us to purchase additional insurance. Since I am already covered by other means, I usually declined additional insurance but it was very tough to do so this time.Reviewed 2018 Jan 07

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2.8

Thrifty used the opportunity of a flat tire (on their car) to gouge meCons:I rented a car from Thrifty recently in San Jose del Cabo. When I received the car, I was told that it was a brand new car and they quickly hustled me through the inspection process. While I was there, they tried extraordinarily hard to sell me on full coverage insurance. While I was driving the car on the highway (going more than 100 kph), the car experienced a flat tire (right passenger side front tire). It was extremely dangerous and I was able to cross the median and move to the frontage road to change the tire. When I returned the car, I was told that there were minor “scrapes” on the underside of the car and that the tire was damaged (although, there was no apparent visual evidence of damage to the tire). I was charged $US 85 for the scrapes and WAS ASKED TO PAY FOR THE FLAT TIRE ($US 50) !!! To say that I am surprised that I was asked to pay for a wear and tear item and then asked to pay for “scrapes” that may or may not have been there when I rented the vehicle (way up UNDER the front of the bumper) or could have happened when the tire went flat and I had to exit the highway in an umarked spot may be an understatement. I believe that Thrifty is not actually in the rental car business – but rather the insurance scam business. It is clear that the business model is to get people in with low rates, try and upgrade their insurance, and then charge them for faulty equipment all the while claiming ignorance.Reviewed 2018 Jan 03

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2.0

Total trick to upsell you insurance.Pros:Not muchCons:The good deal turned into an opportunity to upsell over priced insurance and screw you.Reviewed 2017 Apr 20

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2.0

They said we damaged the carCons:We didn't damage the car, we missed a scratch on the orignals damage inspection. Then they charged us for it.Reviewed 2017 Apr 19

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6.0

Cons:Car was tiny. It was clean and economical on gas but very small. The Agency tried to charge $2500 on my credit card and when I refused they lowered it to $500 but raised the rate by $30. I expected to pay $20/day insurance over the $3/date rental but they charged over $30/day. I know it is the Mexican rip-off.Reviewed 2017 Apr 02

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2.0

ScamPros:Nothing.Cons:We showed up with a reservation costing us $141. They told us we'd have to purchase insurance there(we expected this due to Mexico law) with full insurance it was going to be $650. Too much. We asked about just liability, and they told us we could but it would be a $2000 hold on our card. After arguing with them, one guy leaned over and told us he'd be willing to work it out to be $371 if we gave him $60 in cash, which was obviously for him. Totally a scam, so we took our business somewhere else. We ended up with Budget and they were totally legit!Reviewed 2017 Mar 29

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More

• What is the most popular rental car from Thrifty in San José del Cabo?

  Standard (Class Standard SUV or similar) is the most frequently booked rental car type from Thrifty in San José del Cabo.

• How many car rental locations does Thrifty have in San José del Cabo?

  Thrifty has 8 rental locations in San José del Cabo. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Los Cabos airport (SJD)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes