Book Firefly car rentals in San José del Cabo

San José del Cabo, BS, Mexico
31 Oct — 7 Nov
San José del Cabo, BS, Mexico
Sun 31.10
Noon
Sun 07.11
Noon
Driver's age:

Pros

" was very friendly."(in 11 reviews)
"Good for money."(in 25 reviews)
"customer was very friendly."(in 49 reviews)

Cons

"Poor pick up "(in 17 reviews)
"Poor n bait n switch."(in 33 reviews)
"Don't ever book a through them!"(in 136 reviews)

Reviews for Firefly in San José del Cabo

Overall Rating3.3 MediocreBased on 18 reviews
Cleanliness
4.4
Comfort
3.9
Overall
3.2
Pick-up/Drop-off
3.6
Value for money
2.6

Recent reviews

Traveler rating
1
1
4
10
0
Find reviews that mention:
2.0
Pros:The overall experience was horrible. I booked the car for $284 when we arrived to pick up the car they tried to charge us $1,200. They said we had to have full coverage on the car and could not take it unless we paid full coverage. Everyone that was trying to pick up their cars was experiencing the same thing. They were trying to raise the price on everyone, then saying there was a $600 cancellation fee, and saying you could not opt out of insurance and that the lowest daily price was $88 per DAY! We finally talked them down to $545 for full coverage and the car. Once we returned the car we signed off on a contract for $545 when I checked my credit card they charged me almost $700. DO NOT RENT FROM THEM THEY ARE SCAMMERS!!!!Reviewed 2021 Jan 09
review fromkayak
4.0
Pros:The staff was friendly and drop off was quick and easy.Cons:There needs to be more information for future customers on additional fees NOT mentioned in the advertising when booking a rental car in Mexico. Although my credit card covers collision, it did not cover liability in Mexico. It was not known to me and to other customers to my left and my right at the counter, while I was working on getting the contract worked out. The daily advertised prices are steep and will cut into peoples budget. I understand that I have to play the game, but it is very disappointing that I find this out at the counter and not before.Reviewed 2021 Apr 28
review fromkayak
4.0
Pros:The staff was super awesome and friendly, wait time was insanely ridiculous- we waited over three hours from the time we got dropped off by the shuttle until we we drove out. I’ve rented cars in other countries and this one by far one of the slowest processes ever. And remember the price kayak quotes is just for the car-not for everything else they throw in at the counter. My price on kayak was $188 and I ended up paying $572 all said and done. In the end it was kinda worth it all.Reviewed 2021 Apr 24
review fromkayak
2.0
Pros:Nothing - the car reservation wasn’t honored - please contact me as very unhappy as had to spend an additional 200 dollars to find a car last minute. Relied on kayak to deliver but instead got the opposite - a major penalty and lots over an hour looking for a car.Reviewed 2021 May 20
review fromkayak
2.0
No car available when I got therePros:That suckedReviewed 2017 Jan 02
review fromkayak
10.0
Excellent RentalPros:It was easy, just a lot of paperworkCons:Lot of paperworkReviewed 2016 Dec 29
review fromkayak
2.0
TERRIBLE - will never use againPros:Check-in person was friendlyCons:SO MANY HIDDEN FEES. Told me I would be charged $40 a day for insurance but with fees it was more like $80. Company refused to budge on the fees, which isn’t a surprise because I’m sure that’s how this horrible, cheap company makes its money.Reviewed 2018 Sep 04
review fromkayak
5.6
Beware the hidden extrasCons:Lots of "required" extras not reflected in price on kayak Much more expensive than other vendors.Reviewed 2018 Nov 27
review fromkayak
5.6
Insurance extra chargePros:They were friendlyCons:The rental was approx $400 and they wanted $1000 more for insurance for 5 days.Reviewed 2019 Jan 01
review fromkayak
2.0
AwfulCons:They Make everything to increase the price, the service was awful, fx rate 20% more than in the banks, and they push you to take the insurance even do your credits card has one, really a bad experienceReviewed 2017 Apr 24
review fromkayak
3.6
Missleading promotionCons:No warning that a extremely expensive insurance purchases would be required or show proof of insurance. Required documents in promotion did not include these, nor specified the additional substantial cost.Reviewed 2017 Jan 18
review fromkayak
2.0
No carsPros:NothingCons:Made a reservation for a vehicle and when we arrived they said no more cars sorry. They didn't try to help us find a different car rental company they just told us sorry. Nobody would tell me why they didn't have anymore cars for us, they just continued to say sorry. I asked if there was a supervisor or anyone to talk to and she recommended I take a taxi to the rental office (instead of calling someone) even though their shuttle was sitting out front of the terminal. I ended up going to a different rental company and paying double for a larger vehicle. Overall I would stay away from this business at all costs. Very poor customer service and no accountability. Will not use again!Reviewed 2017 Jan 10
review fromkayak

Where can I find Firefly car rentals in San José del Cabo?

Carr. Transpeninsular Km 43.5, Firefly car rentals

Address

Carr. Transpeninsular Km 43.5

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

0180 0709 5000

Good to know

Most popular location

Carr. Transpeninsular Km 43.5

Most popular car type

Luxury

FAQs about renting a car from Firefly in San José del Cabo

  • Luxury (Audi A4 or similar) is the most frequently booked rental car type from Firefly in San José del Cabo.

  • Firefly has 1 rental location in San José del Cabo. Take a look at our Firefly rental location map to find the best rental cars near you.

  • Yes

  • Yes