Book National car rentals in San José del Cabo

Reviews for National in San José del Cabo

Recent reviews

Traveler rating

Wonderful

3

Very good

1

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

2

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car was greatstaff was helpful

6.0

We reserved a large, 15-passenger van and were given 2 minivans instead. They said they would call us when a 15-passenger van became available, we never heard back. I also believe we were overcharged based on the pricing we saw online, but didn't have a screenshot or anything else to prove that 2 minivans were going to cost less than 1 large van.Reviewed 2022 Sep 26

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10.0

So helpful!Reviewed 2022 Jan 31

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8.0

The price was hi insurance more then the car rental it's selfReviewed 2021 Nov 28

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10.0

Very courteous staff. Return was a breeze and no wait to short shuttle to airport departure gate. Will rent there again.Reviewed 2021 Sep 16

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1.9

the actual charges were 4 times what was quoted and the car was a piece of junk. It didn’t hold the amount of luggage it claimed and the handling the car had was terrible, bordering on dangerous.Reviewed 2021 Jul 25

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9.6

Pros:They didn't push the insurance too much. The place was clean. People were very respectful and prompt.Cons:The sites said that the rental was in the airport but we had to take a ride. Not a big deal but it s best to be transparent.Reviewed 2018 Dec 30

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3.6

Pros:Location was near the airport.Cons:Car was advertised as $94 for a week. I was forced (not asked) to pay for extra "mandatory" insurance of $16/day. This increased the total to $204. I was told by the representative at National Car Rental at the Cabo San Lucas airport that I could not rent the car unless I paid the extra insurance fee and that it was Mandatory. None of that information was on the site where I made a reservation. I believe the representative gave me false information and I'm going to report it to the Washington Post travel section. I took pictures of the agreement I had to sign.Reviewed 2018 Nov 21

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4.4

The more you know...Pros:The price I saw on my online booking! $10/day for a 2016 Chevy Malibu! Returning the car was quick and easy!Cons:The ACTUAL price I had to pay when I arrived because Mexican law requires the purchase of some Mandatory 3rd-Party Liability insurance which added 200% to the price of my daily rental. An additional $20/day. Customers should really be informed about this in advancen, as this can easily be taken into consideration during the online booking process. Also, my Emerald Club number was not connected to my reservation and I really had to negotiate HARD with the agent to get them to add it to my account. Was there an option to do this during the reservation? I don't recall. As a frequent National/Emerald user this was disappointing. Finally, clearing Mexican customs & immigration was less hassle, paperwork and time consuming than renting a car which I would have found hilarious if it wasn't so annoying. Would give 0 stars if I could! Also, the shuttle bus from the terminal has back doors for a reason. The staff should f***ing use them instead of piling everyone in the side, then cramming the luggage in so all the passengers are stick inside. Let the people go in and out the back DUHHHH!!! Okay... rant finished, but seriously those are legitimate points!Reviewed 2017 Apr 28

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4.0

Cons:Advertised as $83 for the week but ended up being almost $300 with "mandatory" insurance. Bait and switchReviewed 2017 Apr 23

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5.2

Mexico upcharges and there's nothing you can do abPros:New car, clean, works.Cons:They claimed that the car I reserved wasn't available (it was) and charged me extra $20/day for a crappy car, plus the insurance surcharge. This was very expensive.Reviewed 2017 Jan 07

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6.0

Price doubled at counterPros:Booked online for 6 days economy for 234.00 at counter total was 567.00... Not reliable pricing and 1 hour wait for them to prep. CarReviewed 2016 Dec 31

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• What is the most popular rental car from National in San José del Cabo?

  Economy (Class Economy Car or similar) is the most frequently booked rental car type from National in San José del Cabo.

• How many car rental locations does National have in San José del Cabo?

  National has 8 rental locations in San José del Cabo. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Los Cabos airport (SJD)?

  Yes

• Does National offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes