Book Ace car rentals in San José del Cabo

Reviews for Ace in San José del Cabo

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

2.0

The car was not available. They were trying to hard sell us larger cars or smaller manual cars for arguably more money.Reviewed 2024 Jan 11

review from

4.0

Cons:I did rent an suv, and when I get there they didn’t have anyone, so I end up getting a compact for the same price.Reviewed 2021 May 27

review from

8.0

Pros:Drop off was easy and quick. We had a bit of a wait to get our vehicle due to language barriers.Cons:We received a car with a crack across the entire windshield - we were nervous the entire time that it was going to increase or cause us problems. Other than that, the car was comfortable and the transaction relatively easy.Reviewed 2021 Feb 18

review from

10.0

A little bit of the Mexican ShufflePros:Easy pick up close-by nice new carsCons:I call it the Mexico Shuffle because it always seems It's a bait and switch I am now a custom too this business practice Obviously when I rented the car through kayak it was $5 per day not even a Mexico can you get a car for $5 a day I knew that they were going to sell me a damage waiver the know where on the website could I find that information I actually called the location and got the exact price per day which was $35 plus the $5 as advertised so is about $40 per day for a midsize SUV which are required for off road dirt road travel Just to be fair all the car companies seem to do that even if I tell him I did not want to damage waiver that American Express credit card covers me and my automobile insurance covers rental cars and in fact my homeowner's policy has a line item in it for Rental Car Coverage which is rather minimal but it is thereReviewed 2018 Apr 29

review from

4.0

Bait and switchPros:The car, while it was a new car, still was not the car that we reserved. We reserved a Nissan Maxima for 4 adults and got a KIA SorentoCons:This was my first use of the Kayak site and we reserved a car for a week out of Cabo. The car was not what I ordered (a smaller KIA instead of a Nissan). The real problem was that as soon as I reserved it, I received an email from an insurance company, Allianz, that offered to sell me insurance. I purchased the insurance, but ACE rental would not recognize that insurance. I had to purchase another insurance policy through them at 3 times the price or not get the car.Reviewed 2017 Aug 16

review from

2.0

Misrepresentation of Rental Costs; Vehicle Not as RepresentedPros:Not much. Starting with the (initial) airport shuttle ("Ace badged"), which delivered me to a 35 minute wait, at the (wrong) office. Once we took (other) shuttle, I was offered a Kia "Forte"(instead of the VW Jetta-Full Size or "similar"). My reservation stated Then, instead of the $30.69USD, that my reservation stated, I was given a choice of $180.69USD (with a $2500.00USD "Hold", and final charge on my credit card), or $215.51USD, for an $800.00 "Hold", and final charge on my credit card.Cons:I did not appreciate the disorganization, the need to go to (2) different office locations, the waiting in line (at each of those offices), for a total of 50 minutes, the type of car that I was rented, (i.e.smaller than the car class that I reserved), or the ("Surprise!!!") additional charges that were somehow acceptable, and explained by, the "Terms and Conditions". While "Additional Charges may apply for required insurance, when the "required insurance" is 6 times the cost of the rental, something is wrong.Reviewed 2017 Jul 24

review from

10.0

as it should bePros:everything was as advertised with no glitchesCons:It is unfortunate that all the insurances need to be so expensiveReviewed 2017 Jun 28

review from

10.0

Pros:Ramona Alvarez in cabo san lucas was a great help and everything went well.Reviewed 2017 May 30

review from

10.0

Great bargainPros:Little yellow convertible Fiat for 6 days-231 bucks. Can't beat that!Reviewed 2017 May 13

review from

8.0

Pros:Mini van was clean, and everything worked well on it.Cons:The price given on Kayak for renting a mini van from Ace for a week in Cabo San Lucas was about $140. All other mini van rentals listed on Kayak were $400-$450 a week. When we got to Ace to pick up the mini van, they said that the $140 price doesn't include taxes, fees, etc, and those brought the price up to $424 for the week. So they ended up being the same price as the other car rental companies. It's a tricky way to get people to choose them.Reviewed 2017 Apr 25

review from

5.6

Pros:Ease of transactionsCons:They charge you 30$ a day for insurance unless you put 4000$ downReviewed 2017 Mar 18

review from

5.6

Too much pressure for InsuranceCons:I get the deal - give someone a very low price to rent a car - but then heavily pressure someone to buy what is very expensive insurance. I had my own - and even then was made to feel extremely uncomfortable.Reviewed 2017 Mar 05

review from

More

• 7.7 /10Avis Car Rentals at San José del Cabo
• 5.1 /10Payless Car Rentals at San José del Cabo
• 2.0 /10Thrifty Car Rentals at San José del Cabo
• 3.6 /10Europcar Car Rentals at San José del Cabo
• 7.6 /10National Car Rentals at San José del Cabo
• 4.7 /10Budget Car Rentals at San José del Cabo
• 5.8 /10Alamo Car Rentals at San José del Cabo
• 3.3 /10Firefly Car Rentals at San José del Cabo
• 2.0 /10Dollar Car Rentals at San José del Cabo
• 3.5 /10Economy Rent a Car Car Rentals at San José del Cabo

• What is the most popular rental car from Ace in San José del Cabo?

  Standard (Class Standard SUV or similar) is the most frequently booked rental car type from Ace in San José del Cabo.

• How many car rental locations does Ace have in San José del Cabo?

  Ace has 1 rental location in San José del Cabo. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: Los Cabos airport (SJD)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes