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Reviews for GREEN MOTION in Edinburgh

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4.0

Direction to yard are completely wrong. At least an additional mile of walking in an unfamiliar airportReviewed 2022 Aug 07

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10.0

Staff was very friendly and pick up and drop off was easy. Quick shuttle service back to the air portReviewed 2022 Jul 24

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4.0

I realize that car rental companies make most of their money from selling insurance and "add ons," but the amount of upselling pressure we got from the agent at Green Motion was a huge turn off. It felt like they get you in the door with relatively low on-line prices, but stick it to you upon arrival. We did spring for the extra fee to have automatic transmission, which we were happy to do. (I know automatic transmission is much more in Europe) However not having this option when I booked on line made them seem less expensive that all the other places I looked at, when in fact, they were the same or more expensive. More disturbingly, even though we are covered by our regular auto insurance for rental cars, we purchased the insurance offered when we made our rental reservation, only to be told by person at the counter that the policy was bought wasn't THEIRS and was basically no good. She then tried to sell us their insurance, which would have nearly doubled the cost of our six-day rental, which was already over $1000 for a Toyota Yaris. After we rejected all of the other "options," we were offered an upgrade to a BMW for just an additional $420. I can't imagine that she thought we'd be interested, but this must have been part of her script. Yikes.Reviewed 2022 Jul 14

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2.0

Hidden fees. Cost a lot more than what was advertised. Waited over an hour to sign papers and actually get vehicle.Reviewed 2022 Jul 12

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6.0

Kayak didn’t disclose that there was a mileage cap at approximately 100 miles per day, which this artificially understated the total cost. The rental agency is very off-site at the airports and does not offer adequate shuttle service. The actual cost of excess mileage is 70% higher than stated. Agents spend excess time in fear tactics based upsell, making the checkin process arduous. (I waited 1 hour for 6 people ahead of me to be processed and in the end STILL had my rental start at the scheduled pick up time rather than the actual pick up time.) The agency charges a deposit equivalent to $1400 USD, which I’ve never encountered before and which is outrageous. I received a lower class (micro) car than what I reserved (compact). The car, worth about 10,000 usd, had 60 horsepower (sixty).Reviewed 2022 Jul 09

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2.0

Well you get what you pay for. Unless you get there and need to pay extra fees higher than the rental itself if you know what I mean. The other rental car companies were grouped up in a central area of the airport. Green motion had their office in barracks on a gravel parking lot quite far from the terminals. I was waiting in line for over an hour to collect my car and I am not kidding when I say that everyone accept one of the customers before me had complaints or where angry over the added fees, the lack of cars with their booked specifications and so on. All in all. Next time I rent a car it will be Hertz or Avis.Reviewed 2022 Jul 09

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2.0

I will never rent with them again. I will also not recommend to family and friends.Reviewed 2022 Jul 03

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2.0

I felt like I was being scammed. They charged me £277 for a 4cm scratch on the underside of the bumper. Upon both pick up and drop off, a customer at the window was in an intense argument with the staff. I will never rent from this company again.Reviewed 2022 Jun 20

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4.0

Of course they didn’t have the kind of car I reserved. The pick up was slow, understaffed, they kept trying to up-sell me. Return was same, slow, mean petty employees, almost missed my flight.Reviewed 2022 May 26

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2.0

Absolutely awful. It appeared to be the cheapest option for our trip to Scotland, but once we arrived a different story unfolded. The location was a mess; employees seemed over-worked and angry. We were never greeted or even helped while we waited in line for roughly an hour. During that wait we witnessed a customer being charged 300 pounds for a scuffed tire, and long lines of people just trying to return their vehicle. There was a lot of sighing and yelling. We had to make it to a ferry, so we were forced to leave and rent from another company. When I tried to cancel my rental with Green Motion, I was told they were too busy to process my refund. Once everything was said and done with our rental from a competitor, the competitor turned out to be significantly cheaper. Avoid Green Motion at all costs.Reviewed 2022 May 06

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2.0

DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMAPNY!!!!!! I was lied directly to my face about what "full coverage" means for insurance. The woman, whos name I wish I knew, told me over and over again, that if I totaled the car in an accident, the total out of pocket deduction would be $200.00, but guess what, that only covers BODY WORK!!!!! As we all know a totaled car would involve damage to the tires and rims as well, they charged me 700 dollars to replace the rim, for the most insignificant little mark that could have been buffed out if I saw it before returning the rental. Absolutely a joke of a company, please please please do your research and check reviews because this ruined the end of our beautiful trip through the UK.Reviewed 2022 Apr 11

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4.0

Car was functioning well throughout a 1-week roadtrip in Scotland. However, we took the highest insurance premium on-site, and the representative explicitly mentioned our excess is limited to 400£ in any scenario. When we came back with some rubs and scratches on one of the wheel trims (mainly esthetic damage as the wheel was perfectly functioning with no damage to tires) they decided the entire wheel should be replaced and we needed to pay almost 600£, as the "small letters" mentioned wheels were not covered in the premium (this was NOT voiced over when we took the car and they said excess is 400!!) We recommend sorting the insurance in advance and hiring from a different company. Green Motion was a huge disappointment, the service level was low and they potentially take advantage of customer's lack of knowledge to increase income.Reviewed 2021 Dec 31

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• How much does it cost to rent a car from GREEN MOTION in Edinburgh?

  On average a rental car from GREEN MOTION in Edinburgh costs ₪232 per day.

• What is the most popular rental car from GREEN MOTION in Edinburgh?

  Economy (Vauxhall Corsa or similar) is the most frequently booked rental car type from GREEN MOTION in Edinburgh.

• How many car rental locations does GREEN MOTION have in Edinburgh?

  GREEN MOTION has 2 rental locations in Edinburgh. Take a look at our GREEN MOTION rental location map to find the best rental cars near you.

• Does GREEN MOTION have a car rental location at the airport: Turnhouse airport (EDI)?

  Yes

• Does GREEN MOTION offer shuttle or airport pick-up services from Turnhouse airport (EDI)?

  Yes