Book Enterprise car rentals in Edinburgh

Reviews for Enterprise in Edinburgh

Recent reviews

Traveler rating

Excellent

13

Good

2

Okay

4

Mediocre

2

Poor

0

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car was greatstaff was very helpful

get the cargreat price

car availablepick up and drop

great service

4.0

The night before I was expected to pick my car up I received an email stating that the car would not be on site at the scheduled time the following day and no time was given. I called the car rental company the morning I was supposed to collect the car as the email they sent the day before was after hours so there was nobody manning the customer support service. When I spoke to a representative they continued to state that they Did not have the car I ordered available and at that time there were no other cars to select from.. Approximately two hours later they did provide a car although it wasn’t the car I had initially selected. The delay cut in to our travel time as we was scheduled to drive to another location that morning but did not leave until the afternoon due to the delay in receiving a car.Reviewed 2022 Jun 14

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8.0

The directions to where to drop off the car definitely need workReviewed 2022 Jun 12

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10.0

Everything was easy the the staff were very friendly and helpful.Reviewed 2022 Jun 12

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10.0

Pros:Pickup and drop off at the airport was very easy.Cons:nothingReviewed 2020 Aug 30

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4.4

Feel completely ripped offPros:Car was very good, clean and comfortable. No issue with the car.Cons:When I returned the car, the assistant manager went straight to one tyre and pointed out a couple of dents in the tyre wall that he claims I must have caused as the tyres were in perfect condition before the rental. When I told him that the pre-rental check of the car only included the bodywork and that the guy mentioned that damage to the wheels was normal and didn't count, he said he'd check with the guy that I picked the car up from. The guy was in the back office and didn't come out but the assistant manager assured me that I was invited to inspect the tyres beforehand. The was simply not true. I was charged £300 to replace the tyre. Outrageous.Reviewed 2019 Jan 02

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10.0

Great service and amazing car!Pros:Upgraded into a Jaguar!Reviewed 2018 Jul 27

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10.0

A little off the beaten path but worth itPros:The price of the car was more affordable the staff were great and helpful but we did hv to tram then walk to pick up when we dropped off we grabbed a taxieReviewed 2018 May 28

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10.0

Collision damage waver insuranceCons:The car hire and Collision Damage Waver insurance were sold as a package and yet it was clear that Enterprise were very uncomfortable with this. They made me sign a complex disclaimer before I could take the car. Additionally, the telephone number on the certificate of insurance was in the USA and I felt that it would be difficult to organise a claim if it were needed.Reviewed 2018 May 07

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4.8

Wrong carPros:Ordered E-Class Ort similar and they offenes a BMW 3Series. A good car but not for four People with a lot of luggage. It took over 2 hours to get a 5Series BMW. Very poor service. The car was ok, dropoff without probems.Reviewed 2017 Aug 05

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3.6

Dream trip, nightmare servicePros:Second try car did the job.Cons:Not given the car booked. Substitute couldn't fit bags and wives. Sent many miles out of our way to exchange car. No bill or invoice still, three days after return. No response to inquiries. Broken promises.Reviewed 2017 Aug 05

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10.0

People were nice, not pushyPros:All the enterprise employees I dealt with were very helpful and nice. They of course want to sell you extras but they backed right off when you declined. They must be quite well trained. Helpfulness and patience is what I experienced. Thank you.Reviewed 2017 Jun 03

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8.0

Edinburgh Road TripPros:Nice Car, drove well.Cons:They put the hard sell on you to buy there insurance, even when you already have your own and show them as much.Reviewed 2017 Mar 11

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• What is the most popular rental car from Enterprise in Edinburgh?

  Economy (Vauxhall Corsa or similar) is the most frequently booked rental car type from Enterprise in Edinburgh.

• How many car rental locations does Enterprise have in Edinburgh?

  Enterprise has 6 rental locations in Edinburgh. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Turnhouse airport (EDI)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Turnhouse airport (EDI)?

  Yes