Book Sixt car rentals in Edinburgh

Reviews for Sixt in Edinburgh

Recent reviews

Traveler rating

Wonderful

6

Very good

1

Good

2

Okay

0

Fair

1

Mediocre

0

Poor

6

2.0

Total lack of transparency regarding the daily price. We prebooked/prepaid a class and the end charge was double what we expected. No mention at the counter. You don’t get a copy of the invoice at drop off - you get it days later and then they make it difficult to see the charges/details. Unacceptable customer experience with Sixt.Reviewed 2022 Aug 13

review from

2.0

Make sure when you’re in Scotland you’re aware business close at 16:00 on weekdays. We arrived after that and SIXT charged us, wouldn’t let us cancel and wouldn’t refund us moneyReviewed 2022 Jul 18

review from

10.0

Very friendly and helpful staff.Reviewed 2022 Jun 30

review from

2.0

2 hours wait to pickup car.Reviewed 2022 Jun 03

review from

3.6

Terrible customer servicePros:They say they credited me after not having car I ordered available - have not verified that yet.Cons:They did not have my car “because my flight was delayed” got a much smalller car and they offered no refund until I complained on social media. Upon return tried to ding me for a problem with tire. The person on desk day I arrived was rude and tried to upsell meReviewed 2018 Jul 25

review from

7.6

The first address if you search for this location in Bing is wrong!Cons:I had difficulty finding both the pickup location in St. Pancras, London and the dropoff location in Edinburgh. I had to walk around and ask in several buildings before I found the St. Pancras office. Then, when I used Bing to find the address of the Sixt office in Edinburgh, the first address than came up was incorrect. It was many miles from the correct location. The folks at another car rental office were good enough to direct me to the correct address.Reviewed 2018 Jul 20

review from

2.0

Absolutely terriblePros:Returning the vehicle was quick and simple.Cons:Given different size vehicle than was shown. Being charged more than double the original amount to get correct size vehicle and zero customer service from both Kayak and Sixt. Vehicle was received filthy with wrappers, chewed fingernail clippings, and dirt everywhere making it impossible to verify any current damage prior to assuming responsibility for vehicle. Disgusting experience that I don't intend to repeat with either company.Reviewed 2018 Jun 15

review from

4.8

2 hour wait to pick up the car - never againCons:The agent was slammed and completely unprepared for the number of cars picked up on a Sunday morning. The delay was worsened because they spent time upselling everything from insurance to extra drivers. ugghh!Reviewed 2018 Jun 12

review from

5.6

Pros:The guys at the agency were nice.Cons:The check in was a bit long I booked a peugeot 308 automatic and I got a mini The guy at the agency presented it as an upgrade as my car wasn't available. I didn't know yet what I was getting into so I agreed. If I would have known how uncomfortable this car was I would have said no!!! I booked the 308 to have a spacious and comfortable car to do our tour of Scotland. The mini didn't match our expectations in comfort at all!!!! We had to have a break every hour because of the pain on our backs and legs!!!Reviewed 2017 Aug 30

review from

4.4

Taken Advantage OfCons:I paid in advance for the rental insurance through Kayak . When we arrived to pick-up the car, we were told that they would not honor the insurance that Kayak had sold and that I would need to call and get a refund. We had to buy Sixt's very expensive insurance which was the same rate as the car rental itself! When we were given a detailed receipt there were so many extra charges, including the afore-mentioned insurance, an extra driver fee of £100 and a drop-off fee. All in all, the cost was 3 x the expected amount. Very bad experience as it felt like we were taken advantage of.Reviewed 2017 May 24

review from

6.0

Not notified by email when "damage" reported on the car.Pros:Customer service at point of rental was pleasant, efficient all-round service when I had the car.Cons:I received a letter to my UK Address (I live in Russia) a week after returning the car stating there is reported damage and asking for feedback from me. As a result SIXT asked my bank to place a block on the card I used to hire the car with, so the past 7 days my card has been blocked and I had no idea until a family member opened a posted letter regarding this. I'd have appreciated an email as well as a hardcopy, then I could have dealt with the problem swiftly.Reviewed 2017 Apr 02

review from

More

• 6.3 /10Easirent Car Rentals at Edinburgh
• 8.7 /10Budget Car Rentals at Edinburgh
• 5.5 /10Hertz Car Rentals at Edinburgh
• 7.3 /10Enterprise Rent-A-Car Car Rentals at Edinburgh
• 4.5 /10GREEN MOTION Car Rentals at Edinburgh

• What is the most popular rental car from Sixt in Edinburgh?

  Compact (Class Compact SUV or similar) is the most frequently booked rental car type from Sixt in Edinburgh.

• How many car rental locations does Sixt have in Edinburgh?

  Sixt has 4 rental locations in Edinburgh. Take a look at our Sixt rental location map to find the best rental cars near you.

• Does Sixt have a car rental location at the airport: Turnhouse airport (EDI)?

  Yes

• Does Sixt offer shuttle or airport pick-up services from Turnhouse airport (EDI)?

  Yes