Book Hertz car rentals in Sydney

Reviews for Hertz in Sydney

Recent reviews

Traveler rating

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2.0

Cancelled my reservation because my plane got cancelled, but will not refund me. Poor customer service.Reviewed 2023 Dec 05

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10.0

Staff were very helpfulReviewed 2022 Nov 20

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8.0

Liked the location, disgruntled at the drop off location when the sign pointed to the garage door that did not open when the car approached. No instruction was given about needing to contact the office on arrival to obtain entry to the parking garage.Reviewed 2022 Oct 14

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5.6

They forgot to install toddler car seatPros:Great car except for seat belt problem and fact that Hertz forgot to install car seat that we requested in writing and verballyCons:So we had to return to pick-up location for car seat. Then when we removed car seat to adjust straps for our four year old we could not get he seat belt to ratchet and lock properly to secure car seat, so we had to return to pick-up location a second time(!) for a service person to help with their tricks for getting this seatbelt to work! Basically it cost us two full hours before leaving on a busy holiday weekend.Reviewed 2018 Dec 31

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3.6

Cons:Waiting time at pickup was incredibly long - have never seen that before. 2 hour wait to pick up!Reviewed 2018 Jan 08

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8.4

renting on Australia's east coastPros:The pickup/dropoff went well, especially the help when we returned the car. Car was very comfortable, clean, drove well, and we had no problems.Cons:When we picked up the car, I asked for a map - especially of how to get to the motorway in Sydney. Was told they didn't have any maps. We used our cell gps, but when you go through tunnels service gets dropped (duh) making it a bit stressful about what turn might be next. I was surprised (frustrated) that even a city map was not available in paper form (come on, Hertz!). Next problem was discovered when we got home and I was paying my credit card bills. When my reservation was made, Hertz charged my credit card one day rental costs. But the system never reflected this when renting or returning the car, so I was charged the full amount when dropped off. This is NOT the fault of the return agent, but the Hertz system. I have since sent an email to Hertz and 2 days later still no reply. If this gets resolved, then my rating might go up - but if it takes more work on my part to get resolved, then rating may actually go down. Also, I thought the charge to drop off at a different city was a bit steep - especially since it seemed like more than twice the actual rental cost.Reviewed 2017 Aug 30

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7.6

Pros:valueCons:the return place is not easy to find, i spend nearly 1 hour for finding the place to return my car and also the traffic thereReviewed 2017 Jul 27

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7.6

Pros:Price was good. Car was as advertised.Cons:I requested a rental at SYDNEY AIRPORT, the pick-up and drop-off was about and hour away from the airport, no shuttle, and cost us $100 to get there by Uber...Reviewed 2017 Jun 07

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10.0

Pros:Multiple drivers at no extra costReviewed 2017 Feb 18

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8.8

Pros:Brand new carCons:Air Conditioner did not workReviewed 2017 Jan 15

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6.0

Good car, unexpectedly high price...Pros:I liked the car.Cons:I did not like the price and eventually ended up returning it early (which I had to pay a $30 early-return fee for). I reserved it online for $169.00 but by the time I got to the counter at the airport, I was paying over $600 for the rental for 6 days. I could have rented a GPS (which I needed bc in a foreign country) for $20 a day (pricing is way too high for this) or upgraded for another $10-$11 per day on the car (basically forcing the upgrade). The insurance was around $47 per day which would have put me up to around $870ish for the rental so I opted out of that, which led to being worried the whole time about other drivers who might damage the car in some way, leading me to have to pay for any damage that might have happened (was warned I might have to pay $6000 if damage occurred - higher because of upgrade). This was a vacation and I definitely was not expecting to pay so much for the rental car (money could have gone towards vacation activities). Hertz strikes me as a company that strives to always have the lowest prices on kayak and the other travel sites so they can get max customers in the door and then charge them for everything under the sun after that. I will definitely be comparing prices a little more closely from now on.Reviewed 2015 Nov 08

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• What kind of insurance do I get with Hertz in Sydney?

  No matter which branch you choose, you'll get Theft Protection Insurance that is usually included in your basic rate. Just check with the Sydney branch you choose when you book to make sure. Many rates also include a Collision Damage Waiver, and you can also take Super Collision Damage Cover if you want to waive any remaining liability. This comes at an additional charge – again, check this the specific Hertz booking agency you use in Sydney.

• What do I require to hire a car from Hertz in Sydney?

  Generally speaking you'll have to be at least 21 years old to book a hire car from Hertz in Sydney. If you want to rent some of the higher-end models like luxury cars and larger people carriers, you'll have to be 25 years old. You'll need a valid photo driver's licence that you've had for at least one year. Once again the requirement, to hire high-end vehicles is different – you'll need to have had your licence for at least two years. Other than that all you'll need is a payment card. This can be a credit or debit card, as long as they are in the name of the person hiring the car.

• What do I need to know about driving a Hertz hire car in Sydney?

  The traffic police are really on the ball in Sydney, so make sure you're familiar with the basic driving laws before collecting your hire car. The speed limit in built-up areas is 50 km/h so you'll be safe sticking to that. Watch out for what's known as a "local traffic area" in suburban Sydney, though, as the speed limit in those drops to 40 km/h. You can drive at up to 100 km/h on all other roads. The legal limit blood alcohol level for driving is 0.05, and it's strictly enforced.

• What is the most popular rental car from Hertz in Sydney?

  Mini (Kia Carnival or similar) is the most frequently booked rental car type from Hertz in Sydney.

• How many car rental locations does Hertz have in Sydney?

  Hertz has 5 rental locations in Sydney. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Kingsford Smith airport (SYD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Kingsford Smith airport (SYD)?

  Yes