Pros: Nice car.
Cons: Customer service agents. The desk person was odd, customer service seemed to be incidental to her. The lot attendant gave me a bit of attitude for being confused about how exactly to get out of their labyrinth underground parking lot.
Pros: They refused to give me the car because I had a CA drivers license. Even though a month before I rented one from Enterprise. And the staff was rude and inconsiderate and lacked compassion. It was a nightmare.
Cons: Absolutely everything.
Cons: I cancel because the attend was rude!
Pros: The desk staff were quite good, but the pickup was delayed and it put me late for another commitment. The drop-off was painless.
The pickup state of the car was an embarrassment to Hertz.
Cons: I picked up the car in a poorly lit underground parkade. The car was not clean. Exterior wash was pathetic - a lousy effort to get the car ready for me upon pickup. As I drove along I found trash in the interior door pockets. As I got out of the parkade I could see that the windshield appears to have never been cleaned and the car wreaked of cigarette smoke. Kind of disgusting actually. And the tank was less than full. I chose Hertz because it was a strong brand. Too bad the experience was not up to basic cleanliness standards, never mind that things should have been far better given the sanitation requirements for coping with Covid
Pros: The staff member Dimple Goyal at 790 SW Marine Dr, Vancouver, was very helpful and able to help us extend our rental arrangements, which continued for a few months.
Cons: It is difficult to contact the 790 SW Marine Dr office by phone, which seems to have a bad connection.
Pros: Terrible service, car was dirty. They argued with me for the car being dirty. Rude customer service
Pros: Staff very friendly. Easy to drop off.
Pros: The staff were very friendly and helpful
Cons: Insurance... I could not purchase through Kayak using a non-Canadian credit card, but only found out I was not covered during the rental period. This is important, and Kayak should be upfront to make sure whether or not the insurance was valid or not, even if it was done through Allianz.
Pros: Hertz customer service
Pros: Easy to drop off
Cons: Gave two key fobs that couldn't be removed from the keychain
Pros: Very easy to pick up. Staff extremely friendly!
Cons: Price was a bit high
Pros: Staff terrific pick up and drop off
Cons: Sunnier skies
On average a rental car from Hertz in Vancouver costs ₪158 per day.
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Vancouver.
Hertz has 6 rental locations in Vancouver. Take a look at our Hertz rental location map to find the best rental cars near you.