Guest reviews
Overall rating
7.4
Good
Based on 7 reviews
Cleanliness
7.4
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
6.8
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Pros
"Good car with low mileage"
(in 349 reviews)
"Easy pickup and drop off"
(in 174 reviews)
""Great service, with great efficiency.""
(in 185 reviews)
Cons
"No cars available despite confirmation."
(in 276 reviews)
"Car had terrible smell."
(in 269 reviews)
"Car had terrible smell."
(in 273 reviews)
Recent reviews
Traveler rating
2
1
1
0
0
Find reviews that mention:
customer service
credit card
car was clean
car available
quick and easy
great car
great experience
easy drop
staff was helpful
mandatory insurance
great service
great price
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7.6
Pretty good; room for improvement in customer serv
Pros: It was quick; car was good; convenient pickup and drop off.
Cons: Agent at desk wasn't friendly; she was short and impatient when responding to my questions. The interior of the car could have been vacuumed better.
review from
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10.0
Friendly people!
Pros: Kiosk! Super friendly and helpful men outside!
Cons: Not clear where to get your car to us non-frequent renters
review from
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5.2
Bait and switch
Pros: They told me to take an Emerald Aisle car, which voided Kayak rate. Paid $200 more than quoted. Beware of STL location. On top of it, they were rude and condescending.
review from
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9.2
Last minute one-way car rental
Pros: Had a travel SNAFU, scrambled and got flight to St. Louis with plan to drive into KC. Very few cars available - most agencies were sold out, I might have gotten last car. Price was bumped up due to limited availability, was near $200 for 1 day one way rental. But, car was clean, pickup was OK (not fan of the many up-sell screens). Dropped off car at ~4 a.m. in KCI, they checked car in later, all was good.
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