Cons: There was no truck available. I was offered a small SUV. I waited for the truck. It was not clean inside or out. It was very dusty inside, and the truck had a smokey odor. I had to go back to the counter to request another truck. I waited over a hour.
Cons: We placed a reservation, went to pick up only to immediately be told by a lady there were NO CARS available. She told us to call and TRY to get our money back.
Pros: That there was someone at the counter when I arrived.
Cons: I reserved a mid-sized sedan due to my wife being handicapped, upon arrival I was informed that there where none available and was informed that I could take a truck or check with the other agencies. :(
Pros: Before my flight I have make a phone call to let them know if I can pick up the rental in Las Vegas cause my flight to Sacramento was canceled through the coronavirus no one want to help me at all..
Cons: Help out people who needed help
Cons: They wouldn't rent us the car cause we didn't have a return flight ticket and you guys owe us the 33$ insurance that we pre paid and I want it on the card we used immediately.???
Pros: Yes! Yes!
Cons: absolutely nothing! Thank You!
Pros: over charged me. One way fees even though I retired to same place where I rented.
Cons: They cheated me on insurance. I already had rental ins and the charged me after the fact.
Pros: Customer service was A-1
Cons: More discounts for continued users
Pros: Nothing much to like besides the politeness of the person trying to help at counter.
Cons: Only a single attendant on staff when I arrived to pick up the vehicle made for an unnecessarily long wait time and no attendant at all when I returned to turn in the keys. The vehicle was okay, though at least one tire was very worn. Locating / returning the car were also unnecessarily difficult
Pros: Extremely friendly staff. Quick checkin. Car very clean. Drop off was easy.
Cons: Signage in the lot was poorly placed and difficult to spot. Had a hard time finding the car and more trouble finding the correct return spot.
Pros: The drop off was easy, but i think I drove into the wrong slot. I had to go into the car rental building to get my credit card charged. The car was rented for 4 days rather than 7 and so I did receive a credit back.
Cons: Many cars have higher mileage and are somewhat dingy. A newer car is helpful for rental.
Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Payless in Sacramento.
Payless has 1 rental location in Sacramento. Take a look at our Payless rental location map to find the best rental cars near you.
No (According to our data)
No (According to our data)