Pros: Pick up and drop off we’re easy
Cons: Car had some melted chocolate on drivers seat. Could have been cleaner.
Pros: Staff, vehicle
Cons: At Sacramento airport, they did not honor the amount I had with online reservation. I have $11.00 something on insurance and they sid they have their own insurance at $ 17.00 so I have to get their higher insurance.
Cons: I mistakenly reserved a car in SAC rather than SAL. The Avis lady was very nice in SAL giving me a new rental at a reasonable price and cancelling my SAC reservation. But Kayak nevertheless charged me a $50 fee for not cancelling the SAC reservation. When I called Avis they said they could not do anything about it because it was a Kayak charge. I don’t know how to contact Kayak other than this.
Pros: Friendly staff. Nice car
Cons: Nothing. Everything was great
Pros: Staff was very friendly picking up at Sacramento Intl Airport, not so much at the dropoff in Phoenix
Cons: Car had an odor to it like someone had smoked a pipe or cigar in it.
Cons: I had a reservation but when I arrived at the counter it took 40 minutes to get to a counter attenant, they took 10 minutes to get my paper work, then I had to wait 20 more minutes for the car - more than 1 hour to get a car - UNACCEPTABLE.
Pros: The car
Cons: A receipt after drop off
Pros: The car was very clean and comfortable.
Cons: Staff at the pick up counter was rude and not helpful at all. I had to wait because they did not have a car available. They first asked me if a specific car would be ok, not telling me it was a lower category vehicle (I had to ask if it was the same category).
Cons: Lady at counter was rude and basically told me if I didn’t buy additional coverage they would be coming after me for any damages. Very pushy and felt like I was being sold by a used car salesman. Will not be renting from Avis again.
Pros: Easy to reserve, great price, easy dropoff, great car, lady was super helpful
AVIS one way rental
Pros: Attendant was very courteous. Presented me with alternate options as my initial reservation didn’t work.
Cons: The fact that I was not informed that my drop-off destination Would be closed for the day. Hence the alternate options. But the cheapest option was $75-80 more than my original reservation. I opted for Uber.
Pros: ease of pick up location.
Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Avis in Sacramento.
Avis has 4 rental locations in Sacramento. Take a look at our Avis rental location map to find the best rental cars near you.