Pros: Everything went very well.
Cons: We were not offered any choices among cars or any possible upgrades.
Pros: Budget was closed after I called and said I would be late (they said they would Stu open till I get there)
Cons: After hours customer service
Cons: We were never given a walk thru and didn’t know the car they gave us had scratches and dents and smelled badly of cigarette smoke. We had to leave the windows down the whole trip. If we left clothes or masks in the car, it smelled like smoke, and when we arrived at our destination, people we saw said we smelled like smoke. It was a horrible experience!
Pros: A car was available
Cons: Better drop off reception
Pros: The car was good on gas
Cons: Car was old and needed service
Pros: Staff was friendly and helpful
Cons: There was only 1 of 3 employees working at the time, as the other 2 were at lunch so it took awhile to be helped. Maybe only send 1 person at a time to lunch?
Cons: Budget and Avis took 2 hours to get our car on arrival. They had a line of 20 to 30 people with reservations and 1 employee working. Completely ridiculous customer service.
Pros: Rental was clean. Sanitary practices. Quick and easy. Rode out with a nice truck.
Cons: Empty bottle of liquor in the vehicle.
Pros: Everyone was very nice
Cons: The pick up process was delayed by over an hour due to a system outage at the rental facility.
Cons: There was no advance notice that my debit card would not be accepted as a form of payment. Despite making a reservation I was forced to get a car from a different rental company at the last minute.
Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Budget in Sacramento.
Budget has 4 rental locations in Sacramento. Take a look at our Budget rental location map to find the best rental cars near you.