10.0
They were amazingReviewed 2023 Jul 27
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2.0
There was no car. Apparently all the vehicles listed were not in actuality there. No corresponndance between Sixt and myself to alert me to this prior to arriving at the branch.Reviewed 2023 Jan 30
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10.0
Both Salvador and Silvia were amazing. Really good costumer service.Reviewed 2022 Sep 02
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6.0
car broke down waited 4 hours for roadside assistance in the higway had to pay 200 euros for roadside assistance insurance - car transmission broke that is more than a minor issue like a flat tire.Reviewed 2022 Aug 01
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10.0
Al perfectReviewed 2022 Jan 10
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10.0
Excellent vehicle - lots of sporty space!Reviewed 2021 Nov 22
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7.9
Pick up was excellent. Our flight had been delayed but all went well. The staff in Madrid was friendly and helpful. The drop off was a little rough as they seem to have been understaffed, we had to wait quite a while to drop off the car. Fortunately we weren't running for our flight, but we observed other customers who were very nervous about catching their flights. They need to separate the pick-up and drop-off counters as many other rental companies do. The staff was friendly even under pressure.Reviewed 2021 Sep 25
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3.9
Sales used tactics to make changes to contract and increased the rate and when I said I want my original contract as is. They said they could not reverse the charges Also Claiming they didn't have the car we booked Cars were poorly maintained with previous accidents. And cleaned..I had to have them change the car It wasa horrible experience..I usually rent Hertz much higher standards and respectsReviewed 2021 Sep 18
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2.0
Cons:They almost bring the microscopic Scientists From NASA to check all the Microspots around the vehicle... It took almost 30 min. To swipe the whole area... This is location on Madrid by Ronda de Atocha Corruption just like in MexicoReviewed 2021 Jun 07
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8.0
Pros:Staff Friendly. Drop off was tough. The address for the drop off brought us to an obscure neighborhood near the airport. The Madrid terminals 1 and 4 were hard to find.Cons:I'm not sure we got the final bill yet. We were supposed to get an email.Reviewed 2019 Oct 06
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2.0
Pros:NothingCons:Due to error on entering the date of arrival in Madrid ( put in the flight date forgetting it was an overnight flight), they canceled my reservation. They said they did not have the van I ordered. I asked about a smaller car and they refused. Thy offered was a bigger car at TWICE $. Went to Avis.Reviewed 2019 Sep 19
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10.0
Pros:Excellent customer service.Reviewed 2019 Sep 03
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