Cons: Its the 2nd time that I rent a car online, and the insurance they offer on their page, its not acceptable on the day of pick up!
Pros: Yes, but the process is unnecessarily deceptive. The pricing seems favorable but than they hit you with exhorbidant insurance costs that exceed the actual rental cost. These costs are hidden until your at the counter. Lots of other add-on costs. VERY unpleasant process. I expected more from HERTZ.
Cons: Address my comments above!!!!
Pros: Reservation without prepayment. Quick unlock funds.
Cons: Prosper !
Pros: Excellent service from staff.
Cons: While in Europe, the gps provided with the car didn't use the quickest routes to different destinations. I tried numerous ways to use it but the directions were always the long route. I ended up using an offline map application on my phone for the correct and quickest route. This is disappointing since I paid a total of $110 for the gps that was inaccurate.
Pros: Staff not friendly
Cons: Don’t try to rip off from customers; need to explain rent car that we never experienced; need to fill up washer liquid - it was empty
Pros: Work fast without any spherical issues
Cons: Hertz overcharged me 100 euros for fuel. I returned the rental full of fuel as I told them I would when I rented the car, but they still charged me for a full tank of diesel.
Pros: The rental car center was fairly straightforward to find and navigate.
Cons: The desk agent upsold us a nicer car since he claimed it had GPS installed and was cheaper than asking for a GPS device. The car did not have GPS and when we discovered that we were too far from Madrid to swap it. Hertz did not help resolve the issue.
Electronic invoice after rental added 5% w/ unauthorized currency exch
Pros: friendly staff, quick pick up and drop off
Cons: Final invoice was incorrect. My contract was for 331.75 Euros, not $392.23 USD. After dropping the car, they sent an electronic invoice showing that they applied a conversion rate that hiked the cost of the rental by roughly 5%. They were not authorized to convert to USD. I was not given any invoice in dollars until the electronic invoice appeared after leaving Hertz. I did not agree to any conversion rate.
Quick and easy process
Pros: The pick up and drop off transaction very efficient.
Cons: We returned the car 5 days early but we’re not credited for the early return Car had low tire pressure and we had to pay to air them up Also, they sold us on how hard it would be to find a gas station so we paid to have them fill it at the end. That was very hard to estimate. We ended up dropping it off with 3/4 tank but still paid $80 up front Overall, I feel ripped off
On average a rental car from Hertz in Madrid costs ₪174 per day.
Economy (Volkswagen Polo or similar) is the most frequently booked rental car type from Hertz in Madrid.
Hertz has 7 rental locations in Madrid. Take a look at our Hertz rental location map to find the best rental cars near you.