10.0
Cons:More cars available in Madrid and a drop off option in the city of Zaragoza versus at the airport. I had to pay €120 more for an available car two hours earlier.Reviewed 2020 Feb 06
review from![kayak]()
10.0
Pros:Great car, great staffCons:NothingReviewed 2019 Sep 16
review from![kayak]()
8.0
Pros:I rented car in spain,after explaining to customer service person that I would be doing quite a bit of driving she suggested an upgrade. I got a larger car that used diesel,a bit less expensive and better mileage.It worked out better for us,since 3 of us were traveling and all suitcases were able to fit in trunk.Happy with my rental.Reviewed 2018 Sep 16
review from![kayak]()
2.0
This is a scamCons:Hi, I went to Madrid Airport to pick up my car with the price of 140 EUR and an insurance that I already paid for 55$. But when I went to the agent desk, he told me that the insurance is fake and that I have to pay almost 450 EUR for both car rent and insurance which was completely outrageous. In the end, I had to cancel my booking. Please fix this or terminate your contract with companies like Thrifty which will only bring a bad name to your reputation.Reviewed 2018 Aug 27
review from![kayak]()
6.0
Very hard sell trying to get us to take insurance, intimidatingPros:car was fine for our purposes & good on mileageCons:Really hard sell trying to get us to take the insurance on the car, when we refused (we already purchased insurance) the service became surly anf unfriendly.Reviewed 2017 Jul 03
review from![kayak]()
7.6
drop off toughCons:what was advertised as in terminal drop-off was actually a long walk away from the terminal 2, where our flight was leaving fromReviewed 2017 Jun 26
review from![kayak]()
8.0
Weekend RentalPros:The car was comfortable & efficient, and the staff was friendly.Cons:Drop off situation was a bit of a hassle. The office was closed, and there was no attendant to assist with instructions or procedure.Reviewed 2015 Nov 17
review from![kayak]()