Book Sixt car rentals in Sydney

Pros: Nothing

Cons: When we arrived, there was no car available!

Pour service

Cons: At pick up our voucher stated the wrong address so we lost half an hour with the taxi to find the wright one At drop off at the location near the airport the location was closed and no shuttle bus before 7:30 we were said by a neighborg Our plane was at 8:00h so we had to leave the car and pay a taxi

Cons: If your plane is before 9:00am rent with another company

We need a refund because it was horrible

Pros: We arrived in Sydney Australia after a long trip, they sixt rental people wree nowhere to be found. All the workers at the airport had never heard of them. The other rental car companies tried to help us but no one knew where Sixt was we went from terminal to terminal with all of our luggage. We called all of the phone numbers listed on our papers but no one answered. When we finally reached a person he said that he could not help us because he was in a different location. He told us to go stand by the curb and maybe by chance a shuttle would show up. We asked him if he could call a shuttle and he said he was too busy. No one ever returned our calls from the messages we left. We emailed Sixt corporate and they didn't respond. After wasting 3 hours trying to connect with Sixt, we took the train to our hotel This experience ruined our time in Sydney. I would recommend that you get us a refund and stop booking for Sixt in Australia. They are definitely not located at the airport as they claim they are.

Cons: We arrived in Sydney Australia after a long trip, they sixt rental people wree nowhere to be found. All the workers at the airport had never heard of them. The other rental car companies tried to help us but no one knew where Sixt was we went from terminal to terminal with all of our luggage. We called all of the phone numbers listed on our papers but no one answered. When we finally reached a person he said that he could not help us because he was in a different location. He told us to go stand by the curb and maybe by chance a shuttle would show up. We asked him if he could call a shuttle and he said he was too busy. No one ever returned our calls from the messages we left. We emailed Sixt corporate and they didn't respond. After wasting 3 hours trying to connect with Sixt, we took the train to our hotel This experience ruined our time in Sydney. I would recommend that you get us a refund and stop booking for Sixt in Australia. They are definitely not located at the airport as they claim they are.

Never came...

Pros: Nothing

Cons: Waited for two hours and the shuttle never came. Had to rent from a car company on sight at a premium. Would definitely suggest NOT renting from an off site rental car company.

Very poor service

Pros: The paperwork etc was handled pretty efficiently

Cons: 1. Pick up location was changed but address wasn't communicated to us. Reminder mail from kayak received a day before with the same old address. 2. We arrived to find the 151 William Street, Sydney location locked and one small notice stuck to it informing us that the office had relocated. 3. Tried calling their telephone numbers frantically but got no reply. 4. Went to the relocated office address and found no signs etc so could not locate the office again.. Getting very desperate by now and felt I had been scammed! 5. Luckily saw a Sixt employee on the street in a yellow jacket... Approached him and told our issues. His response was we were not the first to have such issues and definitely not the last... Office had relocated over the weekend in what appears to be with very little planning. 6. He graciously left what he was doing to take us to the relocated office. Overall a very pathetic experience booking via Kayak and priceline!

No confirmation

Cons: No confirmation email but was charged. Need a refund, and where to contact for this type of problem?

Cons: When we landed in Sydney, the shuttle was nowhere to be found. Asked all the other rental car stations, and no one was even aware of a Sixt rental car, so we thought we had been scammed. Very difficult getting hold of customer service, finally got hold of the US one who told us where to go. Walked down the end and still, no shuttle to be found. Called again but they didn't have a number for the AUS Sixt either ("emergency" line was just busy all the time) ONE HOUR later, we got hold of the driver of the shuttle to come get us, took 30 minutes in traffic. Not a good experience.

Branch location

Pros: Car was OK, price was good. we were the only ones in the branch so the process was relatively fast

Cons: the location of the return is not the branch location and its almost impossible to find, took us 40 min to try and get there with all available navigation software with no luck, at the end, i just drove to the branch and wanted to leave it there and then they explained us how to get to the return place. When you take the car they check every scratch which is not a good sign, once they took the car out from the branch, we found more than handful scratches/dents in the car that were "invisible" due to the lights in the branch. When we finally returned it, it took them 15 min to go over the car to validate we did not add any new scratches/dents, good for us we noticed all before we left.