Guest reviews
Overall rating
7.9
Good
Based on 50 reviews
Cleanliness
8.3
Comfort
8.3
Pick-up/Drop-off
7.6
Value for money
7.6
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Pros
"Car was nice and clean"
(in 2376 reviews)
"The staff was very helpful"
(in 959 reviews)
"So amazing customer service from Brad"
(in 242 reviews)
Cons
"Thrifty's customer service was terrible."
(in 203 reviews)
"Car was very dirty inside."
(in 69 reviews)
""Nothing, no cars were available.""
(in 2242 reviews)
Recent reviews
Traveler rating
7
2
1
1
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Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
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10.0
Pros: Easy pick up and drop off on the weekend with no time limitation
review from
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10.0
Pros: Reception at counter was exceptional
review from
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8.0
Pros: Staff was friendly, collecting and dropping was fast
Cons: Collected car was dirty , the least was to check it before handing over.
review from
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8.4
Pros: Helpful staff and got the car I want even when it was not available thru Thrifty (took me to Hertz).
Cons: Car was not available (fixed by taking me to Hertz) and then there were two counters to wait at for Hertz. Why not do everything at one counter? Or even better do it online and skip the counter.
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8.8
Pros: The pick-up was quick and easy, and the car was almost new and very clean and comfortable. Helpful and friendly staff.
Cons: The directions for returning the car were a bit unclear.
review from
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2.8
Way to expensive
Cons: I made the reservation online. It said 145$ the only thing I was missing was the 60$ for the insurance. When I did the reservation I clicked on age 21 to 24. When I got to pick up th3 car he added an additional 60$ for being under 25. And something else. To total 311$ that is rediculous. When I got into the car, the gas light was on. When I dropped off the car the place said opened but the door was locked and no one was there. Horrible service and the most expensive I have ever paid for a rental.
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10.0
Pros: The car was the one I expected,I was not charge more for other insurance as I already had coverage with my credit card. Service was good!
Cons: Nothing, I was happy with my location
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2.0
Cons: Very bad service, employees that did not know what they are doing. Not they are having problems with theyer own system!! Almost worst experiance I had. One of the employees have done some manipulation and caused me the trouble not being accepted as client lol !! Imagine that
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10.0
Pros: Very helpful, kind, thoughtful staff!
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8.0
Nice cars and prices, poor service
Pros: Car was nice and clean and rental price was affordable.
Cons: Waited in line for 30+ minutes to pick up our car in the morning. Also was not informed about key dropoff when we returned the vehicle and all the parking spots were full for Thrifty so we had to track down a parking lot attendant and get info from him (where can we park the car? where do we drop off the keys?).
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2.0
Very bad experience
Pros: Nothing
Cons: They want to cheat every opurtunity they get. I want to eztend one day and spoke to a lady agent on phone and the horrible way she tried to charge me for extra hour...NEVER THRIFTY again
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5.2
Wrong car
Pros: When I made the reservation for the vehicle I was told I woukd get a vehicle similar to a Camry. At pick-up, I was given s small Chevy SUV. I told the person at tge counter that i wanted a sedan and was told that this I s all they had. This vehicle was difficult for us to get in and out of.
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Where can I find Thrifty car rentals in Montreal?
Top tips for renting a car from Thrifty in Montreal
- Compact rental cars from Thrifty in Montreal are around 31% cheaper than other car types, on average
FAQs about renting a car from Thrifty in Montreal
What is the most popular rental car from Thrifty in Montreal?
How many car rental locations does Thrifty have in Montreal?
Does Thrifty have a car rental location at the airport: Pierre Elliott Trudeau Intl airport (YUL)?
Does Thrifty offer shuttle or airport pick-up services from Pierre Elliott Trudeau Intl airport (YUL)?
Does Thrifty have a car rental location at the airport: St Hubert airport (YHU)?
Does Thrifty offer shuttle or airport pick-up services from St Hubert airport (YHU)?
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