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2.0
Thay had no cars available to rent.Reviewed 2023 Jul 23
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2.0
There was no car when I showed up.Reviewed 2023 May 29
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2.0
Upon arrival, Thrifty Car Rental did not have a car available! We were left without any choice but to rent a vehicle from Budget Car Rental at 3x the price. Will never use Thrifty or Kayak again!!Reviewed 2023 Apr 15
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6.0
I had to wait almost 1 hour for my vehicle, offered a lower class vehicle for the same rate, cost to insure the vehicle is very high and I had to search for the manager because the employee would not call him. The good news is that the manager comp me for some of the rental fees.Reviewed 2023 Apr 08
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6.0
Car had a very bad cigarette smell, especially when turning on the hot air. Car also had cigarette burn marks on the seat.Reviewed 2023 Mar 27
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6.0
I waited in line for 2 hour to pick up the car. That shouldn’t be happening in today’s age of AI and ChatGPTReviewed 2023 Mar 17
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4.0
80 minutes wait in a line up to pick up the carReviewed 2023 Feb 07
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2.0
I arrived to pick up my rental (reaerved weeks before at SNA airport for 10:00am), and no one was at the rental booth. There was a sogn saying to go to Dollar. I went to Dollar and was told there were no cars, and there would be none for 3 hours. I asked what I could do and was told to go to Avis. I did and had to pay twice as much as negotiated with Thrifty. Horrible!!!Reviewed 2023 Jan 25
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2.0
We were told it was going to be a 3 hour wait for our car when we showed up at our reservation time. We didn’t get a car and had to go to another company. I will be disputing the charge if I don’t hear back soon.Reviewed 2023 Jan 02
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4.0
Hidden chargesReviewed 2022 Nov 08
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10.0
Pick up and drop off was easy and quick. Car was nice to drive.Reviewed 2022 Sep 06
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10.0
Absolutely loved the car and free upgrade. It was seamless and made our vacation the best!Reviewed 2022 Jul 05
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