Book Hertz car rentals in Newport Beach

Reviews for Hertz in Newport Beach

Recent reviews

Traveler rating

Excellent

15

Good

14

Okay

4

Mediocre

18

Poor

0

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pick up the carwrong location

car was cleanlocation was closed

car availablecustomer service

rented a carcar was dirty

friendly staffgreat experience

pick up and dropnever rent

4.0

I had to get a replacement car while I was out of town and they gave me a really crappy car compared to when I rented.Reviewed 2022 Jul 01

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6.0

I thought the pick up was easy, but when I arrived to get the car, I was told I would be charged a $3.40 fee. I thought I'd paid in full online. I don't like hidden charges no matter how minimal. The car was clean inside, but it could've used a better washing on the exterior. Also, when I went to turn the car in a day early, the placed where I picked it up closed early, and I had to drop it off about 2 miles away. I was charged an extra $20 for that. I am not happy that I got charged after turning it in a day early and the original rental place was closed having to pay extra money.Reviewed 2022 Jun 28

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8.0

I would've appreciated being reminded of Triple A discount benefits to help cut down my costs. But in my hurry, I failed to remember myself. Otherwise the car was ready and cleaned and was the perfect most comfortable experience traveling up to Big Bear with my family. We all felt safe and in luxury with the new 2022 Suburban I chose.Reviewed 2022 Jun 01

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8.0

The car was nice but smelled of smoke.Reviewed 2021 Dec 01

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10.0

Pros:Staff very friendly and helpful.Reviewed 2020 Oct 17

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10.0

Pros:Staff was professional and friendlyCons:Nothing, went greatReviewed 2020 Oct 10

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10.0

Pros:They cancelled my reservation.Reviewed 2020 Sep 27

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6.0

Pros:Car was clean and the pickup and drop offs were very convenient.Cons:Rental car company did not honor the weekly rate originally agreed on and added an additional $18.79 to my total.Reviewed 2020 Sep 02

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2.8

Pros:Staff was rude at time of pick up, didn’t have the car I reserved and the solution was the cancel my reservation. My drop off time was outside their working hours and they told me I had to pay another day of rental to return the next day during their hours. Or I could pay to return it elsewhereCons:The car was dirty, food in between the seats. Gum stuck to the cushion, drinks were spilt and never cleaned up. Sand on the seats. With Covid-19 I would have expected it to be extra clean. No one even wiped the car downReviewed 2020 Aug 05

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10.0

Pros:Easy pick up/drop off. Nice car, brand new. Friendly staff.Reviewed 2020 Jul 28

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2.0

Pros:Nothing. No one was at counter, doors locked.Cons:If only someone was at the counter.Reviewed 2020 Jun 26

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5.6

Cons:The location (Renaissance) isn't even open on Sunday although my booking said to return it there at 3 pm. They told me to drop it off at John Wayne airport instead. The car was dirty -- especially given how prevalent COVID is right now, I would have hoped the company would be even more careful about cleaning it. I had to lysol wipe the steering wheel and etc myself after receiving the car.Reviewed 2020 Jun 22

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More

• 4.5 /10U-Save Car Rentals at Newport Beach
• 5.7 /10Thrifty Car Rentals at Newport Beach

• What is the most popular rental car from Hertz in Newport Beach?

  Mini (Class Minivan or similar) is the most frequently booked rental car type from Hertz in Newport Beach.

• How many car rental locations does Hertz have in Newport Beach?

  Hertz has 3 rental locations in Newport Beach. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes