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Pros: "Confort and kindness"
Cons: "It was too cold"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Cons: "Time"

Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "Crew were great"
Cons: "Refreshments"

Pros: "Very friendly crew and on time with no problems."

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"

Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "Nice people and good service"
Cons: "Not much"

Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pros: "Nice flight, nice crew, and a nice experience."

Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Cons: "Delayed!"

Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Pros: "Consistently high standards"
Cons: "Nothing"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."

Pros: "Flight was on time and quick and comfortable"

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "Everything. Staff incredible."

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pros: "Nothing"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Cons: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pros: "Service was good"
Cons: "Delay"

Pros: "Enough space good wine and on time"
Cons: "Nothing"

Pros: "Staff, service"
Cons: "Nothing"

Cons: "sardines!"

"Nothing. It is as expected"

"The flight from Madrid to NYC was operated by American airlines,it took them a while to figure it out that I'm on flight number 095,it was really frustrated and a lot of pressure for me.finally a wonderful lady figure it out and helped me to go on the flight back home to NYC."

Cons: "The food abs the service provided by iberia representatives at the counters at the airport"

Cons: "El trato de la tripulacion, la renovacion de los aviones"

Pros: "Great selection"
Cons: "Bathrooms are not enough"

Cons: "The suitcase did not zrrive"

Cons: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."

Pros: "Food was good, lots of great movies to watch during such long flight."
Cons: "Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled."

Pros: "El avión estaba ok"
Cons: "A raíz de una huelga en Argentina que se declaró el 14/5 tardaron más de 10 días en comenzar a re programar los vuelos. El call center te da información falsa ya que no tienen idea de lo que ocurre. Re programado el vuelo para salir después de la hora 24 del día de paro, habilitaron 4 counters"

Pros: "Left on time, arrived on time, new plan, nice crew"
Cons: "Wi-fi did not work"

Cons: "Toilets were extremely dirty. Impossible to use"

Cons: "The seats are amazingly narrow and uncomfortable for 5 hours flight."

Cons: "Toilets were REALLY dirty"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Pros: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

Pros: "Got In ahead of schedule"
Cons: "The boarding process"

Cons: "Pedí que me manden la factura del vuelo y no me a llegado nunca."

Cons: "I purchased an Iberia flight and ended up with Level instead. Big bait and switch. I was expecting Iberia level food and service but got a low cost airline with no frills instead. The boarding was chaotic and the food was bad."

Pros: "Liked that each seat had its own screen for viewing and the selection of movies."
Cons: "We specifically paid and picked seats in advance towards the front of the plane and when we checked in at the counter the day of they reassigned us to different seats that they choose at the back of the plane without giving us any type of explanation for doing so. What was the point then in charging us extra to pick our seats?! Also when the person in front of you reclines their seat back you are left with very little room."

Pros: "The seat, the screen, the plane. Premium Economy in Iberia is totally worth."
Cons: "The power source wasn't working, Premium Economy pax can't go to the Business class restroom, although is just next to their area and have to cross half of the plane for the 1st Economy class restroom."

Pros: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Cons: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Pros: "Fast efficient boarding."
Cons: "No frills flight. You have to pay for snacks and drinks."

Cons: "No WiFi on a 10 hour flight!"

Cons: "Krew. Comfort srat . Space."

Pros: "crew members were nice."
Cons: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."

Pros: "Got me where I needed to go, on time. Reasonably comfortable."

Pros: "Very bad organization Changed seats for everybody and no priority to board"

Pros: "Internal Wifi to watch movies and music"
Cons: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"

Pros: "No complaints everything was good No delays on time flights going and returning back"

Pros: "Seats in the first flight were very tight"
Cons: "No space for the legs!"

Pros: "Seats were too crowded. No leg room."

Pros: "I liked the service and, the in flight entertainment system. It was good food."
Cons: "There was very little legroom in economy class. I was thinking for an overseas flight the would be more than 31 inches pitch of legroom, Mabye the can work on that on such a big plane."

Pros: "At this moment only the entertaiment."
Cons: "I would have like them to have been more humane and provided me with enough information so I could go ahead and get me something clean to wear right away. Tonight after I called they still don't have information on my luggage, and overall should have a better management, cause once I give my luggage to them, I expect them to care for it, that is implied on the customer service agreement."

Pros: "The flying crew was OK."
Cons: "The company is not good on following schedules, jeopardizing people's duties and responsibilities. Definitely not recommending this company to anyone!"

Pros: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."

Pros: "Nothing"
Cons: "Plane had to turn around due to a malfunction. We were waiting with no updates for hours. No information, food or water were provided for kids or adults. Second plane took off 6 hours later, missed connection."

Pros: "Nice people. New air plane Good movie Excellent service"

Pros: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
Cons: "My connection flight to use was better on americal"

Pros: "Staff, entertainment, food and the plane itself were all good."
Cons: "Leg room not great, but better than most planes."

Pros: "Boarding was very efficient"
Cons: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

Cons: "No space between seats, myknees barely fit. Fortunately no one was next to me. No complimentary drinks at all, not even water"

Cons: "There is no room for legs he flight was not comfortable .For flight more 5 hours,a plane must be larger,than AB 319"

Pros: "Every flight was on time with no delays. Crew was excellent."
Cons: "Large plane did not have individual air controls and several flights were very warm."

Cons: "Food was just ok"

Pros: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"

Cons: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"

Pros: "Boarding on time."
Cons: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."

Pros: "NOTHING !"
Cons: "Boarding was a mess. Business was overbooked and Iberia's team at check-in totally clueless and hopeless. During the flight, crew was impolite and unhelpful. Finally, my seat was broken -- and had to be manually inclined."

Cons: "Food Bording Confort"

Pros: "Seats were comfortable"
Cons: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."

Cons: "Deplaned very orderly for distancing, but then on tarmac into crowded bids during COVID. Really?? What gives?? Lots of empty jetways! So sloppy, or something!"

Cons: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."

Cons: "I was charged 120 dollars for my luggage and I bought the ticket with the impression that it was included. The lady at the airport told me that I should have paid at the check in but it was nothing there to inform or indicate anything about it. And I have to pay another $120 to go back. I'm never buying from kayak or air eurpa again."

Pros: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
Cons: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"

Pros: "They let me sleep and didn’t wake me for food or beverages."
Cons: "Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all."

Pros: "The airplane"
Cons: "Flying on time"

Pros: "Check-in for bags was fast and the staff was very friendly."

Pros: "The crew was bilingual and very friendly."
Cons: "The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding"

Cons: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"

Pros: "Lost bag was delivered all the way to Chesapeake VA."
Cons: "We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online."

Pros: "Trip was short."

Pros: "Aireuropa is bullshit"

Pros: "Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice"
Cons: "The only things i can think of are already given in business class, like even wider seat and spaces between lines"

Pros: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."

Cons: "El tiempo de espera se retrasó demasiado tiempo"

Pros: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
Cons: "Not many toilets serving the back of the plane."

Pros: "Nothing."
Cons: "Air Europa is the worst company in the world."

Cons: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"

Pros: "The plane was clean and spacious."
Cons: "Although a short flight, there were no complimentary food or drink options."

Pros: "Good seating space."
Cons: "Food & drinks are expensive, but we brought our own."

Pros: "Had to work my tale off to find aireuropa they told me I got switched to ibeira Took the train to another term I,so ask me when I actually take the flight I can give better feedback"

Pros: "Nice plan and staff."
Cons: "Very slow baggage drop off at Barcelona airport."

Pros: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Cons: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"

Pros: "Nothing"
Cons: "Not only did we board an hour late but we were basically held hostage for over 3 hours inside the airplane due to navigation difficulties. We were in the middle of the ramp and little information was given. Needless to say I missed my connecting flight. A total nightmare."

Pros: "This A330 had IFE in Coach unlike other A330s the airline flies. That said, the IFE has limited choices."

Pros: "New airplane,"
Cons: "Madrid Rome, charged for water."

Pros: "....."
Cons: "The seats were very uncomfortable for a long flight. There was also no air circulation so it was extremely hot. The fact that we had to pay for internet is ridiculous. How much more money are these airlines trying to pump out of us? I will not be flying with air europa in the future."

Pros: "The boarding process was smooth, the crew were professional and efficient. The plane was a new, clean 787-8."
Cons: "The new 787-8 does not have individual climate control nozzles. The cabin tended to be warmer than a typical home/office environment even at altitude, and I found myself surprisingly cramped and overheated in the middle seat on the left side of the plane."

Pros: "Modern airplane with proper space between seats"
Cons: "Too many babies that were crying all flight"

Pros: "Great flight on business class"

Pros: "Fast, convenient flight from Boston to Madrid. Good value for price. He"
Cons: "Had paid extra for confirmed seats, which we were told at check-in were not available. Told that the plane was full and to keep boaipasscfor refund."

Cons: "Food was ok"

Pros: "I liked the price. Free eine. Dinner ok"
Cons: "My bag was lost, took 3 days to get. And tad checked it. Not sure why, but didn't like that."

Pros: "It was good they had pillows. It was fast, the boarding"
Cons: "TV was awful because movies were old and besides, we had to pay for wi fi services. there was no space."

Pros: "Good entertainment and comfort seats"

Pros: "Great plane"
Cons: "Slow baggage delivery in Barajas"

Pros: "Price was great, flight crew very attentive, even the food was good."
Cons: "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."

Pros: "Check in perfect directions great plane great sits comfortable"
Cons: "The flight attendants could be a little bit "nicer" The food -- so so Movies OK"

Cons: "Excellent plane. Good food."

Pros: "Well maintained aircraft"
Cons: "Crowded seats"

Pros: "Cheap"
Cons: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."

Pros: "Crew great. Not fun taking bus to plane in cold then departing the bus and boarding en masse even though we were business class. Food was very good in business. Flight on time. One of best landings I've experienced! overall very good."

Pros: "Nothing"
Cons: "Everything"

Cons: "No free entertainmnet"

Pros: "On time and very organized"
Cons: "One tv for to many people Food could be improve"

Pros: "On time!"
Cons: "The food is not good. Little space between seats."

Pros: "Nothing."
Cons: "The long delay."

Cons: "Paying for my seat I didn't fet"

Pros: "Nothing"
Cons: "Very cramped plane, weren't given breakfast or drinks. I just suggest never flying Air Europa. Terrible airline."

Pros: "The plane was clean and boarding seamless."
Cons: "No fault of the pilot or staff, but the air pockets in that area must have cased huge gyrations in the air pressure; it was one of the most rocky and turbulent landings I have experienced! We applauded upon safe landing!! Cudos to the pilot for that."