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The boarding was great. With all the delays I was grateful to get on the plane and headed for home. There was no in flight entertainment. Seats were very uncomfortable! Unfortunately we were seated next to an exit row so there was no recline in our seat. Other than that it was a smooth ride.

My flight was cancelled twice and the third time I tried to rebook it online I cancelled the flight because it looked like I would get a refund to my credit card. Instead I now have a credit. I was also on hold for three hours waiting for a representative and then disconnected. I will never fly delta again.

Flight for canceled. Horrible experience.. had to rent a car to drive myself up here.

We requested wheelchair assistance at ATL. This request was booked in advance of travel, we have requested this service before. We have had issues with accommodations for accessibility in the past, but this was beyond not having a chair on the ramp. We arrived in ATL international gates and had to search for a wheelchair for 40 mins. There were no delta or airport employees available to help. No service phones, nothing. With the help of another passenger I was able to get my elderly mother from the plane to the gate seating bench. She was able to wait there while I searched for a wheel chair.

Flights were terribly delayed. I was at At,anta Airport for over 4 hours waiting for my connection.

My flight consistently said it was on time and the plane didn’t arrive until after 30 minutes after take off and nothing was announced to passengers

Excellent. No issue and it was on time and arrived early, the best!

You cancelled my flight and made me Sleep at the airport.

The flight was canceled two hours before departure, it took over five hours to rebook us on another flight.

First, the flight was schedule to leave at 12:08. Delayed to 12:38. It is 12:58 and I am sitting at the gate. The staff are not communicating with us (just tell me it’s gonna be five hours if that’s the case, quit hufflepuffing around like you’re trying to board us when the plane isn’t even here and you don’t know where your crew are. I’m still waiting for any communication about the further delay. This is a rebooked flight from a cancelled flight yesterday, when the airline failed to fulfill its fiduciary responsibility to hotel and cover transport for overnight cancelations. Asking about the food on the flight? What food?!? Delta doesn’t serve meals unless you pay for them and you really want me to give delta a high rating for passing out processed snacks (fun size!)? Can we be for real. Delta is cementing itself in history as one of the cheap, stingy, outdated, glory days are over airlines, and it shows. I took this flight knowing delta was going to provide below level service but this is beyond burgers!! I can’t believe a multi billion or dollar company looked straight in my eyes yesterday and I told me this wasn’t their fault and there for the extra cost in hotel and hundreds of dollars in Ubers are MY RESPONSIBILITY. The only thing I am at fault for is believing delta is reputable company worthy of my dollars. I’m not even sure I want to be compensated unless it is cash because I would rather die never traveling again than to put money in their pockets.

Everything was good, but there was a delay of about an hour

I liked it as a half empty flight, I didn't like to wait 5 hours to fly which wasn't my fault.

Food was horrible! Inedible sandwiches by a supposed star chef, Assaf Granit. I was dead hungry the entire flight but couldn't possibly stuff that awful sandwich down my throat,

El AL has vastly improved its overall experince in the last several years. Nicer place, nicer flight attendants, food, comfort etc

Poor food service, a microwave heated sandwich and 300ml water bottle for a coach 4 hours flight ticket. Entertainment only by streaming to your device if you got something more than a small phone screen. On the positive side - on time arrivel.

The food is horrible!! The staff not smiling and looks that they don’t want to work

Remind me not to fly (eat) at passover with Israeli cartiers. Came out of the aircraft with an incredible neck pain. Crew and entertainment were good.

As I paid for extra space - the seat was OK. The snack is very bad! The service is fair. The WiFi was so slow i could not see the provided movie and free TV. Just had so seat all the time...

Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.

Window seats on the 737 are tight and narrow. Staff was good.

At least the delays were short. Business class, even in the new planes is very crowded now with crappy tray tables

Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible

There were issues with the first segment but what really bothered me overall is that you rebooked me and put me in a seat away from my wife and then put her in another booking or boarding group. I don't like having to monitor every little thing you guys do in order to get what I paid for in the first place.

Calgary desperately needs a star alliance lounge in the transborder area for United.

Your food is AWEFUL! For Premium Economy this was the WORST FOOD EVER - salad and tomatoes were all spoiled, "chicken" was awful and burnt. This is the WORST FOOD of ANY AIRLINE!!!!!!!!!!!!!!! horrible

loved the bulkhead seats with all the extra leg room! The initial dinner was excellent unfortunately the last meal was unsatisfactory. Our salad was partially frozen and the pizza roll was 90% dough. My only complaint

We left 3 hours late. Of 4 flights on my trip, 3 left at least 3 hours late and one flight was canceled

See my previous comments. I was probably booked in business but was moved to economy

Delays!!! Serious delays. I was told by a member of staff in LGA that I would miss my DEN to LAX flight connection, so I was put on a later flight. Due to delays I would have been able to have made my original flight, where I was sat in business class - seat 1A: I was put on my original flight but bumped from business - 1A to economy 33C. I want a refund for paying business class but only flying economy

This flight was 2.5 hours delayed due to crew issues. This meant that we arrived after 2 AM. Very very inconvenient and we were not really kept well informed.

I arrived to LaGuardia Airport 50 minutes prior to my 6am flight but was told that I was too late and would have to flight standby to Dallas in order reach my final destination of Jackson, MS. Hundreds of people were in my situation but the agents chalked this up to being normal for any day. Had my been able to board my original flight I would have arrived at my destination by 10:30am. I didn’t arrive until 7:30pm which included a 30 minute wait on the tarmac. Strangely my luggage arrived at my final destination at 12:30pm of the same travel day. This was by far the worst travel experience I’ve ever had.

They kept posting delaying flight due to maintenance issues from incoming arrival flight since 10am, the flight is supposed to depart at 3:45pm, after kept delay until 12am, they finally said it’s canceled. What were they doing for the last 13 hours? After 2am, they still don’t find hotel where we can stay. terrible experience!

They were not helpful in letting my baby and I rebook a flight early in the day when it was clear we were going to miss my connection (we did). The seats are much smaller than I remember. I did not get the option to board early with my toddler. I was flying solo with her and that would have been a big help.

Overall, I had a great flight on American Airlines. The only compliant that I have is that my gate changed 30 minutes before boarding the flight. This was annoying because I had a connection in Charlotte and it's a very big airport.

Every employee acted as if they did not want to be there, from the counter door luggage check in to the gate agent.

Everything was great except boarding for the flight from Charlotte to Raleigh and seating from New Orleans to Charlotte.

PBI to Charlotte was smooth. Charlotte to IAH was an entirely different story though, and I still have not heard back from American on how they’re going to fix it.

Terrible, they canceled my flight due to an issue they had, couldn't fly me into the same place within 24 hrs so had to fly in 2.5 hrs away from my destination and spend even more money. The customer service was terrible (except at the airport in Charleston). Had to call to get my checked baggage fees reimbursed 2 wks later in which one customer service agent was very rude, wouldn't listen and then hung up on me. The second lady I spoke with was actually able to help me with that part thankfully. Would not recommend flying AA.

It’s good for travelling but the connection flying it’s to bad!! Because The Times connection it’s too short. You have a checking point, before control after checking for departure again 1 hours 30 minutes for all and you need your connection for anything.

The staff who helped me get on the plane were great. I have Parkinson so I choose my seat carefully. You changed my seat causing me to be in the second to last seat making getting on and off the plane cumbersome. At check in, I waited for 40 minutes for a wheelchair that never came. I fortunately can walk even though I am very slow so I made it to my flight. This was frustrating and difficult.

Flight was delayed and still they didn't manage to transfer my bag to the flight. The onboard staff was quick to show desperation and frustration with the not-so-easy passengers.

I didn't actually get to take this flight. It was canceled and the automated system rerouted my party of four (including a minor and a person in a wheelchair) to three different airports. Since we had a three hour drive from Newark this was clearly unacceptable. For all of us to end up in Newark would have required waiting at least one day, probably longer.

Constant delays worked out in our favor but definitely extended our travel day

Flight was excellent in all aspects, - comfort , food, drinks, service, entertainment. Inspite of the computer glitch, the flight was on schedule and flawlessly. Thank you, air Canada.

We paid $110 for more leg room. My traveling companion’s knees were right up against the seat in front. Where was more leg room. We feel ripped off. Food,,,there wasn’t any not even a bag of pretzels. As a result, there was very little service.

The crew and the flight was excellent. Captain kept us informed about weather and possibly of turbulence and I appreciated that! The only thing is they didn’t have tv monitors. Other than that, everything was great.

One of the flight attendants was very attentive to a couple traveling with a child under 1 one year old.

We were delayed. Only got 1 snack. Seats were comfortable in preferred seating.

Flight was cancelled. Still stuck at airport. Going on 2 days straight, no sleep. Never fly Air Canada

Terrible. Flight in the morning was circling in air for 45 min due to weather then rerouted to a location further than the final destination to refuel. Sat on tarmac for almost 2 hrs to refuel. Flight was originally to land at 9:30am, we arrived at 2pm and then waited another 30 “for an agent”. Then afternoon return flight was delayed again 3 times for weather then cancelled. Auto rebooked was for the next evening! Just miserable.