8.0 Excellent2021 Feb 23
Pros: The car was clean, good on gas, and supported Android Auto, which was a HUGE plus for me.Cons: The car smelled like tobacco, which definitely would've been a problem for more sensitive noses.
8.0 Excellent2021 Feb 22
Cons: Customer service for this booking was very slow.
10.0 Excellent2021 Jan 19
Pros: Although it’s a small space it was great to go to a rental place that had the space for vehicles and great price for rental.Cons: It could not have gone better. When I rent again I wish I could select the same model but I understand that’s not possible.
10.0 Excellent2021 Jan 03
Pros: Pickup staff were excellent. Car got good mileage (over 35 mpg)Cons: Car was worn out, sounded like water swishing around in dashboard, car had tears in seat, filthy film on a glass, low air pressure, near bald tires
2.0 Mediocre2020 Nov 22
Pros: The staff was not friendly and they made up rules to prevent us from renting cars from their facility.Cons: Do NOT rent from this location!
10.0 Excellent2020 Sep 24
Pros: Staff was helpful -- check-in was fast. We were in and out very quickly and the return was equally easy.
2.0 Mediocre2020 Aug 03
Pros: They booked me had charged me for a rental that was never even booked. When I got there I looked ridiculous with no reservation.Cons: Stop taking money and booking things that are not available.
7.6 Good2020 Jul 25
Pros: Staff was fine, but I wanted a rental at RDA and it was off site. The car didn’t hold 5 adults and two pieces of luggage as promisedCons: The Airport location could have taken us to the other location without us needing to spend &50.00 on a ride. Since it was a prepaid we had no way of changing the reservation
10.0 Excellent2020 Jun 10
Pros: Staff was friendly and efficientCons: I'd prefer that the office was within walking distance of my house so that I didn't even have to drive to pickup the car. :-)
4.4 Okay2020 Mar 12
Pros: Staff was friendly and helpful, car was in good working order.Cons: Kayak's booking stated pick-up was at RDU airport. However, upon arrival, the booking was actually for a site 10 minutes away. The booking fee was not honored at the airport location and I had to pay $60 extra for the rental. The agent said this has happened before when using third party bookings, they don't distinguish the airport location from locations near the airport. Disapointing.