Book Enterprise Rent-A-Car car rentals in Raleigh

Reviews for Enterprise Rent-A-Car in Raleigh

Recent reviews

Traveler rating

Wonderful

14

Very good

3

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

7

8.0

Picked up my rental fast and easy.Reviewed 2023 Oct 10

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4.0

I called to make sure there was a shuttle to this location. They told me yes, I got on the shuttle and it only went to the airport Enterprise. I asked if the shuttle would take me to the other, they told me no. So I had to cancel that reservation and rent from that enterprise and it was $75 more since I had no way to get to the other Enterprise.Reviewed 2023 Sep 15

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8.0

Cons:The car smell oldReviewed 2021 May 25

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10.0

Cons:Everything went wellReviewed 2021 May 01

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2.0

Pros:Reservation & Confirmation was useless at check-in when I find there is no car available to rent.Cons:Actually have a car to rent before confirmation of my reservation!Reviewed 2021 Mar 26

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5.2

Pros:Drop off was difficult and unclear. There was only a small sign saying that budget was closed and to return car to avis. this should have been told to me at the time of pickup to avoid complications catching my flightCons:they should have disclosed that they would not be "open" during my return hours and how to return the vehicle to prevent issues when trying to catch my flight after spending 30 minutes driving around the rental area and airport trying to figure it out for myselfReviewed 2020 Oct 22

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9.6

Pros:The gal that escorted us to our vehicle was excellent. Made a nice upgrade gesture that significantly enhanced our trip.Cons:I should have been told during my order placement that u were offering a 3rd party insurance company where u would have required me to use my deductible...then “I” would have to get reimbursed from the insurance company. Sneaky!Reviewed 2020 Sep 09

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2.0

Pros:Never picked upCons:Should Have been notified that I needed to use my credit card at least a week before I had to pick up. I won’t be using enterprise ever againReviewed 2020 Aug 23

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9.6

Pros:The renting process at both airports and the car were great.Cons:The website and confirmation. Other than going into the Kayak System, I had no email confirmation about my rental. So I was nervous that the reservation did not truly exist. It did, but without some confirmation, it was difficult. I would also like it if there were notifications sent the day before confirming the reservation and what to expect.Reviewed 2020 Aug 03

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2.0

Pros:Nothing.Cons:I rented a convertible to drive away from my wedding to our reception. They called me 10 minutes before pickup and said “whoever rented the convertible didn’t bring it back last night.” Upon calling them a second time and speaking to another representative, he informed me they never have convertibles, so whoever spoke to me the first time lied to me. Then he told me they couldn’t help me find the convertible at another local Enterprise and that they wouldn’t honor my Kayak prices. I spent over an hour ON MY WEDDING DAY on hold and talking to various clueless, helpless, hand-wringing local and corporate Enterprise employees. Long story short, we had to rent a convertible from Alamo and they were *AWESOME*, but it ended up being triple the price. Stay away from Enterprise. They’re hapless.Reviewed 2020 Jul 27

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7.2

Pros:Staff was very helpful and check in was super speedy. Vehicle was very clean and well outfitted.Cons:Due to Covid the rental offices of a number of rental agencies had been combined to a central location, a fact that was not relayed to myself or many renters as there was lots of confusion with folks picking up and dropping off vehicles. People should be advised to call their rental provider for updated information on new operating system.Reviewed 2020 Jul 22

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9.2

Cons:Inside of the car cleaner, dog hair all overReviewed 2020 Jul 05

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• What is the most popular rental car from Enterprise Rent-A-Car in Raleigh?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Raleigh.

• How many car rental locations does Enterprise Rent-A-Car have in Raleigh?

  Enterprise Rent-A-Car has 10 rental locations in Raleigh. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Raleigh-Durham airport (RDU)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes