Book Enterprise car rentals in Raleigh

Pros: Reservation & Confirmation was useless at check-in when I find there is no car available to rent.

Cons: Actually have a car to rent before confirmation of my reservation!

Pros: Drop off was difficult and unclear. There was only a small sign saying that budget was closed and to return car to avis. this should have been told to me at the time of pickup to avoid complications catching my flight

Cons: they should have disclosed that they would not be "open" during my return hours and how to return the vehicle to prevent issues when trying to catch my flight after spending 30 minutes driving around the rental area and airport trying to figure it out for myself

Pros: Never picked up

Cons: Should Have been notified that I needed to use my credit card at least a week before I had to pick up. I won’t be using enterprise ever again

Pros: Nothing.

Cons: I rented a convertible to drive away from my wedding to our reception. They called me 10 minutes before pickup and said “whoever rented the convertible didn’t bring it back last night.” Upon calling them a second time and speaking to another representative, he informed me they never have convertibles, so whoever spoke to me the first time lied to me. Then he told me they couldn’t help me find the convertible at another local Enterprise and that they wouldn’t honor my Kayak prices. I spent over an hour ON MY WEDDING DAY on hold and talking to various clueless, helpless, hand-wringing local and corporate Enterprise employees. Long story short, we had to rent a convertible from Alamo and they were *AWESOME*, but it ended up being triple the price. Stay away from Enterprise. They’re hapless.

Pros: Drop off was easy

Cons: The first car was so smoky that the family we rented it for, with two young children, could hardly stand the smell. They traded that car in for another one at the coast and that car was dirty (in a pandemic, when the car should have been sanitized) and also smoky.

Cons: They would not take my debit card to make the payment.

Pros: the pick up / drop off was easy

Cons: it was my first time renting vie enterprise and i must say, it was such a disappointment for a few reasons: 1. the car was not clean :( - this is always important, but definitely during covid...but unf full mess inside the car, back seat with candy / sand, and front dash board was frankly really filthy 2. there were signs saying no smoking, yet the car was full of smoke (which we all know lingers and thus was in the car all weekend) 3. there was no washer fluid which we discovered during a long drive in the mountains when we desperately needed it 4. the bright lights malfunctioned often (also not ideal at night amidst windy roads in the mountains) 5. there was Auto Brake warning light pop on a couple of times 6. and finally, during check in - no masks worn (amidst covid) and this paired with how dirty the car was inside, it was just clear that cleanliness and safety (re covid) are not a priority Super disappointed :(. Though this was the cheapest option for a weekend rental, i will happily pay a bit more to another company to receive a different experience.