Cons: The attendant left us at the airport in the parking lot of the rental car location because we didn't arrive within 30 minutes of our plane landing. We got there 10 minutes late according to your attendant. Another shuttle had to drive us to the Hertz location because the Hertz shuttle never came to pick us up. Will never use Hertz again and will tell anyone I ever run into to never use Hertz. Worst customer service experience. If it weren't for a nice lady from another car rental company, we would have had to walk back to the terminal with all of our luggage.
Cons: They could have actually rented me a vehicle instead of telling me it was not available after I had the reservation and had even called them to confirm after making the on-line reservation.
Cons: We got there and the rental car place was closed so we were charged and never received a car!
Cons: The car wasn’t even available and I was forced to go to a different company and pay an extremely high price for a vehicle. Last time I use this site.
Cons: Car stank of smoke and had clearly not been cleaned (and I’m guessing not sanitised either). Will never rent from Hertz again
Pros: very easy drop off
Cons: car smelled liked smoke
Cons: I made a reservation in advance, yet when I got there I was told that there were no mid size cars. I was charged an extra $10/day ($40) total for an SUV.
Pros: The car was clean, good on gas, and supported Android Auto, which was a HUGE plus for me.
Cons: The car smelled like tobacco, which definitely would've been a problem for more sensitive noses.
Cons: Customer service for this booking was very slow.
Pros: Although it’s a small space it was great to go to a rental place that had the space for vehicles and great price for rental.
Cons: It could not have gone better. When I rent again I wish I could select the same model but I understand that’s not possible.
Pros: Pickup staff were excellent. Car got good mileage (over 35 mpg)
Cons: Car was worn out, sounded like water swishing around in dashboard, car had tears in seat, filthy film on a glass, low air pressure, near bald tires
Pros: The staff was not friendly and they made up rules to prevent us from renting cars from their facility.
Cons: Do NOT rent from this location!
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Raleigh.
Hertz has 5 rental locations in Raleigh. Take a look at our Hertz rental location map to find the best rental cars near you.