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Cons: "seats were very uncomfortable"

Pros: "Boarding was crazy and confusing. Ground crew poor communication and rude"

Pros: "Food was not available for flight."
Cons: "Food"

Pros: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Cons: "3 out of our 4 flights had some sort of delay."

Pros: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Cons: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Pros: "-"
Cons: "Will never use Lufthansa again"

Cons: "This is the last time I perches a flight ticket from you."

Pros: "Respect and politeness of the staff"
Cons: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Pros: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Cons: "Ground staff poor customer service"

Pros: "Lufthansa should keep up the standard."
Cons: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."

Pros: "Great crew. Great seats"
Cons: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Pros: "It was all really good, as always when flying with Lufthansa"
Cons: "Can always do without delays"

Pros: "Reasonably comfortable seat"
Cons: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Pros: "nice catering (free drinks is a pleasure), tickets close to the ones provided in earlier times"
Cons: "a bit delayed,"

Pros: "Very friendly crew, great seats in economy with lots of legroom."

Pros: "You can charge your phone on the flight. Got snacks on each flights"
Cons: "the food options"

Cons: "Big and unjustified dekay"

Pros: "Nothing to say anything flight is cancelled two time. Fed up of Lufthansa service."
Cons: "Change flight rules and regulations. Shouldn't cancel any flight even one passenger booked air ticket. Lufthansa is very worst service."

Pros: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Pros: "Really friendly crew"
Cons: "No entertainment, worst food I've ever had at an airline"

Pros: "great over all experiance. Don't let the other negative reviews put you off"

Pros: "Amazing crew"
Cons: "Legroom"

Pros: "Same crew. Really nice flight smooth and professional"

Pros: "All. The customers was good and nice"
Cons: "Nothing"

Pros: "Travel is good and comfortable"
Cons: "Travel from Frankfurt to London was quite late start . Delay in immigration check."

Pros: "on time no hassle"
Cons: "nothing in particular"

Pros: "The meals were very good!"

Pros: "Nothing"
Cons: "The whole experience"

Cons: "We had 30 minutes delay"

Cons: "i ordered 1 kosher meal and the flight attendant said they gave out all special meals and ours was not on the list"

Cons: "Not entertainment at all"

Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Cons: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Cons: "Cramped seating :-0"

Pros: "All is was okey"

Pros: "Great service, and plenty of refreshments."

Pros: "Luthansa flight was very good. On time, and best quality"

Cons: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Pros: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Cons: "Our flights were delayed both on the way there and back"

Pros: "crew is nice"
Cons: "breakfast was pretty lame !"

Pros: "Went smoothly and without delays"
Cons: "Food was horrible. The buns and croissant were cold and not fresh"

Cons: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"

Pros: "Friendly crew. Flight left on time"

Pros: "Usual good service for economy class on this airline"

Cons: "Terrible boarding. Finally we were almost 1 hour delay in departure"

Pros: "Crew were efficient and pleasant"
Cons: "Uncomfortable seats and could not recline seats"

Pros: "Smooth ride. Almost made up some flight time......"
Cons: "No entertainment, Two hour delay......almost missed our connecting flight."

Pros: "The boarding process was very fast and smooth"
Cons: "The seating space is very tight, more space is needed specially for tall people."

Pros: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Cons: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"

Pros: "New plane, comfortable seats, very nice flight attendants."
Cons: "There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking."

Cons: "Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food."

Pros: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Cons: "Very bad seats"

Pros: "The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get."
Cons: "Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons."

Pros: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Cons: "Just about everything"

Cons: "My screen was not working"

Cons: "Short term for the transfer"

Pros: "Nothing"
Cons: "Improve customer servive"

Cons: "The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines"

Pros: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Cons: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Pros: "Nothing in particular."
Cons: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Cons: "3.5hours delay"

Cons: "Din’t be almost 4 hours late No explanation, no apology"

Pros: "The service was great"
Cons: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Pros: "Sufficient space between front seats"

Cons: "Tight seat places. No food unless paid for."

Pros: "Excellent crew, generous service, excellent vegetarian meals (my request), great help on telephone prior to flight"
Cons: "The flight was delayed but we were not given any information. Bathrooms dirty towards end of flight."

Cons: "The flight got canceled"

Cons: "Flight could not taken off in 7 hours delay"

Pros: "Crew was nice!"
Cons: "It was an old plane"

Pros: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Cons: "N/A"

Pros: "Pilots did a very good job"
Cons: "Entertainment"

Pros: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Cons: "Leg space in the seat is very tight."

Cons: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Pros: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Pros: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Cons: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Pros: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"

Pros: "On time, stable flight without surprises"
Cons: "Bus takes you to and from the plane."

Pros: "All Good"

Pros: "calm"
Cons: "the above"

Pros: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Pros: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Cons: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Pros: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Cons: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Pros: "Very friendly crew member."
Cons: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Cons: "Long baggage unloading time"

Cons: "Boarding started on time yet we took off an hour late"

Cons: "On Monday, May 21, payment was made for 2 suitcases in the amount of $47. At check in next day we were asked to pay and paid 40 Euro for 2 suitcases. We told them that we already paid, to no avail. We would like to have an explanation. According to LOT luggage policy we should not be paying for 1 suitcase per person at all.."

Pros: "Nice crew and comfortable seat"
Cons: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Pros: "טיסה מהירה"
Cons: "יצא באיחור של 50 דקות"

Cons: "2 hours late !!!"

Pros: "Your crew manager was being very arrogant.. No tolerance at all"

Pros: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Cons: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."

Pros: "Crew was friendly."
Cons: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

Pros: "Very roomy well designed plane. Good communication from pilot and staff."
Cons: "I lost my iPad during this flight. Luckily it was found in the Warsaw airport but the airline did not do anything to help me besides giving me some phone numbers and email addresses. It would cost more to ship it back to the US then the iPad is worth. It would be nice if lot would provide help to get it to me."

Cons: "The flight was cancelled"

Pros: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Cons: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Pros: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Cons: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Pros: "This time I found an ail place"

Pros: "Very good pilots, good flight without any noise or air pockets."
Cons: "The flight back departed in a delay of 40 minutes, we lended very late."

Pros: "Crew were very professional"
Cons: "The seats"

Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"

Pros: "לעלכלהלכ"
Cons: "עלכללט"

Cons: "Lower the aircondition temp, it was hot in the plane during flight"

Pros: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."

Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."

Pros: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Cons: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."

Pros: "The leg space"
Cons: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Cons: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."

Cons: "Larger leg room"

Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."

Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Cons: "Flight was late abolutnie 1 hour"

Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."

Pros: "I did not had a seat"
Cons: "I did not had a seat"

Pros: "Once boarding started it was very fast and flight left shortly after"
Cons: "Seats are very uncomfortable"

Cons: "Both flues were really delay really disappointed"

Pros: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Cons: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"

Pros: "Good airport . Punctual flight ."

Pros: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Cons: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."

Pros: "On time without any delay"
Cons: "Satisfied"

Cons: "Hi"

Cons: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Pros: "On time departure"
Cons: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."

Pros: "Flight arrived"
Cons: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."

Pros: "Everything went to plan and we were very happy"

Pros: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Cons: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Pros: "Service, smiling and attention to details."
Cons: "No kosher food."

Pros: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Cons: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."

Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."

Pros: "Easy to book. Comfortable flight."
Cons: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."

Cons: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."

Cons: "You have to inform the customers, that company needs you to have a visa"

Pros: "Crew nice,seats ok"
Cons: "Expensive hold luggage,rip off"

Cons: "No air conditioned 2 hours late Poor ground service"

Cons: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"

Pros: "The flight was overbooked so they took my wife of the flight"

Cons: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Pros: "The Crew was excellent"
Cons: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."

Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"

Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."

Pros: "It flies direct to the airport that I wanted to go to."
Cons: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."

Cons: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"

Pros: "Cheap fare"
Cons: "No entertainment"

Pros: "Staff were generally sweet & approachable."
Cons: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."

Pros: "Quick to board, smooth take off and landing"
Cons: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Cons: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"

Cons: "Be honest"

Pros: "Praiorty"
Cons: "Nothing"

Cons: "The man at the back of me was for ever knocking my seat so I was unable to rest / sleep as it was an early morning flight. Even after politely asking him to refrain, he continued."

Pros: "I was traveling with a handicap, the staff was very polite, patient and helpful"

Cons: "50euro check in fee was awesome"

Cons: "The flight was great as all the passengers from the stag parties where all sleeping it off"

Cons: "Significant delay, poor AC"

Pros: "Nothing. Flying with Ryanair is like travelling in purgatory"
Cons: "The app would not let me check in the previous day then they charged me a disgusting €55 to check in. The staff were unable to use any discretion. They clearly all hate working for Ryan Air. Flight was delayed by two hours. Overall appalling experience as it always is."

Pros: "Getting here safe"
Cons: "Waiting to broad"

Pros: "The crew on the plain were great"
Cons: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."

Cons: "There was a delay of 2 hours when the boarding du"

Cons: "The seat space was cramped, I paid extra to reserve my seat but it doesn't do you any favours. The aeroplane was old and needed modernisation. It was lacking in basics like netting/storage on the back of the seat Infront. Budget airline is a budget airline I guess."

Pros: "Short flight"
Cons: "Give free water"

Pros: "Friendly crew. Good leg room."
Cons: "Magazine racks on back of seats would have been good."

Pros: "Price perfect, I love it. Seat great even for a very large person like me."
Cons: "Very hard landing, never hit the ground harder."

Pros: "Easy trip. Crew relaxed, short flight."
Cons: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."

Pros: "For a Ryanair flight, this was perfect! New aircraft with Sky Interior, the crew were cheerful and had something from the catalogue I requested but couldn't find on previous flights, we arrived early in Oslo and deboarded within minutes! Absolutely no complaints from me for this one."

Pros: "The frew was nice"
Cons: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."

Pros: "Quick flight, low cost."
Cons: "Didn’t follow the rules with the checked bag as was unclear. No problem, but staff member aggressively explaining over and over when understood the first time. Would rather have just been charged than getting and ear bashing. Staff were main problem, not particularly friendly. Fault with plane?"

Pros: "Flight took off on time"
Cons: "Seats are very uncomfortable"

Cons: "Boarding on time"

Pros: "Nothing"
Cons: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"

Pros: "I got an email from Kayak letting me know that my flight was delayed from Shannon to Stansted I received the email at approx 23:00 the night before the 07:00 morning flight The email told me the flight was 3&1/2 hrs late Ryanair let me know at 0750 on the day 10 mins before take off A joke So thank god for kayak what an app Brilliant keep up the good work 3rd Jan 2019 flight FR102"
Cons: "Ryanair would have let me stand around for 3 1/2 hours Then told of the flight problem Thanks Kayak"

Pros: "Nothing"
Cons: "Dirty bathrooms and delays"

Pros: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."

Pros: "Helpful staff especially with disabled access."
Cons: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."

Pros: "I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless."
Cons: "Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service."

Pros: "Cabin crew very good, lovely flights out and back but food sparse. Lots in the in flight magazine but seemingly little on board. I was v hungry!! Mr O'Leary, love the cheap flights and booking system fine but you could make more money from better food options. Pity."
Cons: "Much waiting in line for most of an hour bofore gate opens and incredibly slow inflight food service"

Pros: "Nothing"
Cons: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."

Pros: "Fast flight"
Cons: "Mess at the airport, ryanair speeding at the gate but not with the flight"

Pros: "Nothing"
Cons: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"

Cons: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"

Pros: "Zero"
Cons: "I was charged 60 euro x 2 for boarding passes 120E Should have been made aware I checked in 24hours in advance with no notifications"

Pros: "Efficiency"
Cons: "They made is walk around barriers carrying our bags slowly shuffling forward to get into the seated area in front of the gate. It took 15 mins . They could set up the ticket check inside the seated area so we could relax."

Pros: "The fact that the delay was on the screens early enough to go to the lounge"
Cons: "Arriving into Dublin after 2.30 am"

Cons: "2 hours delay"

Cons: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"

Pros: "Nothing -apart from the fact I eventually got to the destination I needed the same day!!"
Cons: "The delays. The lack of information. It became obvious we were not going to leave on time. But No announcement. nobody told us of the delay - or why. Then the conflicting information. Technical problems. Flight cancelled. Go to Ryan air deal to organise your own forward travel. Then - once back through Police & customs. No - flight going to happen!!! I have more to say about service & crew - but no space"

Cons: "Delayed"

Pros: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Cons: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"

Pros: "Short flight Flight itself is cheap Plane ok"
Cons: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"

Pros: "Landing at Liverpool to get off the plane"
Cons: "A 3 hour delay. Unruly passengers."

Pros: "The crew were friendly and helpful"
Cons: "The lateness of the flight"

Pros: "Arrived on time"
Cons: "Screaming children and little food on offer. No tea...again"

Pros: "The plane started, landed and took me where I wanted to go. That's the good news."
Cons: "The pricing structure is highly opaque and they nickel and dime you in every possible way. If you don't print out your boarding card, if you don't check in online… you can't make it up they charge you when you have a hiccup. It's disgraceful and shameless. You discover these extra fees along the way because they don't mention this up front and in bold letters—for a good reason."

Pros: "Nothing! Terrible airline and so inefficient"
Cons: "Waited over an hour to board while we stood in line for this ! Stayed an additional 45 mins after landing for our luggage to drop. Horrible horrible airline"

Pros: "All was good, no problems at either end. Flight was on time and we cleared Passport and Customs with ease. We had the correct size baggage, unlike a great number of passengers, and sailed through with ease. Well done Ryan Air we will be back."
Cons: "All good no complaints whatsover"

Pros: "nothing"
Cons: "Flight delay, everything costs money, even a glass of water. I never will fly with them"

Pros: "Fair service for the amount spent"
Cons: "All good"

Pros: "The price of the ticket"
Cons: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"