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From boarding, to attention in flight, I couldn’t fault it.

Excellent! Outstanding customer service, the best service I have received. Food was served, dinner, snacks, beverages, crew was there to greet you. 10/10

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

The flight was delayed twice. When the crew explained about the debris causing flat tires, I was glad they took the time to change all four.

Flight delayed Service could be better Iberia staff are not really friendly

I’m very mad because I paid an extra $105 to change seats to an exit row with more leg room. The app clearly showed a gap in between the seats in the row I changed my seat to and I paid for it. When I boarded the plane, it wasn’t an exit row seat and no more room than my original seat. I feel like I was ripped off $105.

The crew on AA international flights in my experience are generally lazy, rude, and inefficient. These guys did not disappoint.

Awful. The flight wasn't actually operated by Iberia, but by American Airlines. I was unable to get my boarding pass and as a result missed my connecting flight.

The seats were way too crowded. Just because I do not have the luxury of a suite, does not mean that I want to fly from Austin to London scrunched between two people and the seat in front of me in my face. Ridiculous. I should have flown with Turkish Airlines...

Paid for “extra room” selected seat. Wasn’t a benefit. Also was in aisle and was bumped almost every time attendants walked down aisle. Should have saved the assigned seat money and let them select.