Cons: "The woman who checked me in at the start of my journey from TLV on 2/17/20 provided exceptional customer service. She was very professional and customer service excelled beyond measure. Thank you. My return flight on 3/23/20 was enjoyable and pleasant. Bathrooms on plane very well maintained. I will definitely fly El Al in the future!"
Cons: "Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful."
Cons: "More orderly boarding. Better and more choices of movies and music"
Pros: "The crew was courteous and efficient."
Cons: "Ordered kosher food, meh. Could have used a little more leg room because I am 6 feet tall."
Pros: "The chicken sandwich was good"
Cons: "More spacious seats, better arange the airoplane with three lines of two seats ..."
Pros: "Good service"
Cons: "No individual entertainment unless youve already downloaded the program to your computer. Non-supportive headrest made it hard to sleep"
Pros: "Comfortable seats, really good food, good service, great private entertainment with lots of options"
Cons: "There was chaos at boarding with seat assignments"
Pros: "Crew and boarding and price"
Cons: "Charging got coffee is a bit much. NO foot room"
Pros: "The crew was friendly"
Cons: "There were no tv's in the plane. By the time we knew about using internet explorer on our devices to watch tv, we were already in the air and couldn't download anything. Some notification before hand would have been good. Also the plane old. The food was poor."
Cons: "No way to choose seats during online check in. Took more than an hour to disembark."
Cons: "Extremely outdated and old planes... they are goofy and don’t feel safe"
Pros: "All but one crew member where excellent. But the one girl. Made it perfectly clear that the passengers where an annoying part of her job not a pleasure. She had a sour face on her all flight. Everyone was talking about her."
Cons: "Seating is always uncomfortable on these short haul flights."
Cons: "On arrival at Dublin Airport we had to wait outside for a period while they arranged to open a door to enter the building"
Cons: "Delayed 20 minutes and then they called us to the gate where we waited for another hour because the flight got delayed again. It sounded like the problem might have been out of Ryanair's hands but they at least could have told us that it would be an hour and that we should return later."
Pros: "Priced right."
Cons: "All snacks, drinks are for sale. Could at least offer a complimentary bottle of water."
Pros: "The cheap price"
Cons: "Check in, ticket check, linking up, boarding process, etc.... Everything was done miserably poor, that way, I believe Ryan Air can make more money by getting people will purchase priority boarding, etc! That said, and as I stated above, the crew was fine."
Cons: "Read the small print before. €55 to print the boarding pass because I did not do on internet !!! WTF This was my second and last Ryan Air flight."
Pros: "Late departure, easy checkin, waited 10-15 minutes after landing for ground crew to have stairs for us to exit plane."
Cons: "The passport check at Marseille is so poorly managed that they made nearly every passenger late and an elderly woman was humiliated as she had to climb under barriers. The response from the Ryanair representative? “You’re flying low-cost. What do you expect?”"
Cons: "3 hours delay no assistance 1 hour queue to leave registered luggage, paid separately, among screaming children, hot and nervous people"